Reviews for Mountain Mike's Pizza in Campbell, CA
New store, friendly staff, owner. Order was ready for pickup on time. Prepared per instructions and applicable discount was... applied by the cashier even though there was a calculation error. Extra Kudos for honesty. Read more
Do yourself a favor and go to a different location. There are a few more near by and all of them are better. Every single one,... every single time. I eat this pizza 1-2 times a week and know that it's not a fluke, it is just how this franchisee runs thisrestaurant. Read more
UPDATE: 4/29 Well, clearly the online order system moved me to this location again. I tried ordering online for delivery. I... didn't notice it used this location. Ordered at 5:19pm. Promised time: 6:04pm. No food at 6:20pm so I called. I was told "driveris out". Twenty minutes LATER still no pizza. Called to cancel. Still don't know if I'll get my money back. I even added a tipto the total charge - hope I get my money back. I tried this location as it's a bit closer to our home. We love the pizza butman, the service at BOTH Campbell's Mountain Mike's needs to get better! I ordered online (as always) about a month ago. When Ishowed up (for my selected time) they started to give me my order but there was only ONE pizza. Oops! Yeah...so I got to sit await an extra 20+ minutes for my second pizza. I was offered a amazing 2 liter of soda...um, yeah, that's like $2. Plus becausemy first pizza was ready, it sat in the "warmer" while my second pizza was being prepped. Not really fantastic. I felt bad forthe young lady working the counter - she was apologetic but manager never came out, no offer to refund or give discount. Read more
I paid for extra sauce and cheese and the pizza had neither. It was actually less than regular from my usual Mountain Mikes. ... Manager refused to acknowledge their mistake. The crust is doughy with hardly any toppings. Some pieces didnt even havetoppings on it. they even made me come outside to get it even though it took them over an hour for delivery. The worst mountainmikes pizza period. Read more
Great customer service. My pizza was hot and just what I ordered. They offered cheese and red pepper. Usually you have to ask... the other pizza places. Very efficient employees. Read more
Ordered garlic bread with cheese this afternoon. One, does not look like bread,two, the cheese is not melted for it to be... edible,it is burnt on most pieces. It looks like a small pizza dough was used, not bread! No more! Read more
Terrible service from the guy answering the phone who claims to be the manager. Refused to deliver to my apartment, don?t know... why? they have done it at least 10 times. They charge a delivery fee and a tip, which is ok but they don?t want to deliver toyour door. The guy told me I had to go downstairs to the parking lot. When I told him I was paying for the service he becamevery rude and he told me he was happy to cancel my order. Thank goodness for the other branch at Hamilton, very friendly staffand they do deliver To your doorstep. Read more
Our local Round Table closed so we decided to give Mountain Mike's a try. I know I liked their pizza in the past. We ordered two... large pizzas. I'm not sure about my husband's pizza, but I am mad about mine. Mine was The McKinley with thin crust and addedpineapple. Well, the pizza was a thin crust and had pineapple, but the toppings were scant, there was barely any mushroom orbell pepper, some slices had none, and there was NO SAUCE. Also, this was a delivery order. We were not given any peppers orcheese packets, nor plates or napkins. We also ordered hot wings with blue cheese dressing. No blue cheese dressing. In thefuture I may give them one more chance before deciding to never order here again (and I will order for pickup since the deliveryestimate was 45 minutes but the delivery time was 1 hour 15 minutes), but right now I am just too annoyed because I was reallylooking forward to a good combination pizza, not a crust with cheese, no sauce and barely any toppings. At least I can use somecanned pizza sauce and my own ingredients to try to rescue it when I have the rest of it tomorrow, but I shouldn't have to dothat. Read more