Reviews for Wendy's in Canfield, OH
Food was so so at best. Staff was clueless. Standing around talking to each other about personal stuff. Closed dining room at 5... when posted 8pm. They had staff just no one really felt like working. Read more
My Wendy's experience was phenomenal. The service was top notch, and the employees were excellent. The men's restroom was clean... and smelled great. Read more
Terrible. Absolutely terrible. It?s not even the food, which is? sub par for Wendy?s at best. It?s the general manager. The... exact lady wearing a grey polo today, who threw a fit and started slamming things around the restaurant when the cashier in thedrive threw misheard my order. And then had the audacity to charge me for 2 double pretzel bun sandwiches, which luckily thecashier fixed and was honest with me. The GM seemed too busy throwing a tantrum. The exact lady, with the grey polo andGeneral Manager name tag, who allowed my food to just sit at the window, and just continued to fill drink orders and ignore mebecause she had an attitude that she had to fix something the cashier messed up. If I could have caught her name, I would have.Aside from my fries barely being hot after pulling away from the window and my burger haphazardly thrown together because I hadto remind them that I asked for a double, not a single pretzel bun burger. Yeah I?m the guy in the Blue Kia Sportage. This isabsolutely abysmal service. It doesn?t even help that you?ve squandered your reputation by closing early night after night andputting all of that stress on the Austintown and Boardman Wendy?s. Shame on you. Read more
I ordered a mobile order and could not go in and get it and was told I had to go through the drive thru which was wrapped around... the building. The whole point of me ordering by mobile. The guy I talked to on the phone was very rude when I asked why thedoors were locked. I won?t be visiting this store anymore this is the second time I?ve had a bad experience with this location.I?ll go up the street to the one in boardman. So since i had to wait on my food in line after ordering it it was cold also. AlsoI paid for cheese for n the chilis didn?t get that in there no sour cream or crackers. I?m Not happy at all. I?m actually madabout this. Read more
This wendys is a sanitation issue on its own. Eating food on the line with the same gloves serving drivethru customers. Another... employee lifting her shirt and touching her stomach serving customers with those same gloves on. Dropping food on the ground andputting it back on the line to be served. Yes the woman at the register had an attitude but ok we all understand everyone hasbad days. That couldve been ignored! These other statements made are huge red flags! Needless to say our order wasn't evenplaced! Read more
The food met expectations and we enjoyed the new strawberry frosty! The downside of this visit was that we waited 15 minutes... before even getting our order in. It was one of the slower Wendy's experiences I've had. Read more
Can someone please take this franchise away from the owner, or have them go through extensive quality control training? They?ve... just been closing hours early with no posted signage and indifferent workers in abundance. If they plan on only being open forlunch and an early dinner, why not reflected online with posted hours or at least a sign on the window. Nothing worse thansitting at a fully lit drive-through for minutes giving whoever?s in there the benefit of the doubt that they need more time,when they?re not even open at all. Read more
I realize it was lunch time but seriously I waited 35 minutes in line and 15 of which was for 3 drinks.. lady was alone at the... window and I had a hard time understanding her not to mention there were 5 tiny ice chips in the ice tea and I should of taken apicture of it 2 inches from the lid..please I know you can do better Read more