Reviews for Auntie Anne's in Canton, OH
Ordered on the mobile app. I arrived early and informed employees I was early and it was okay if my order was not ready. That I... would wait. Girl behind the counter said she never received the order and asked if I sent it to the right location. I pulled outmy phone and showed her the recipient to which she rudely replies "if it didn't come through, there's nothing I can do." Seems alittle unprofessional to tell a customer that already paid for food there is nothing you can do instead of finding a solution.Any how, I eventually did recieve my order and thanked the employee for her service. She did not say thank you and gave me adirty look instead. Somebody needs to teach these girls customer service. I will not return. Read more
My son and I were approaching the counter around 535pm Sunday 1/23/22. Before we could get there two young men cut us in the... line, calling out to ?Lupe.? One said ?Lupe we?re hungry, what?a up with our food.? Lupe looked at me and my son and said?We?re closed? so we went across to the cookie counter and bought cookies. As my son was getting his cookies, I turned around tosee Lupe talking with at least 4 people who had gathered at her counter, and the two young men had food. Telling a potentialcustomer you?re closed when you stay open for others is not professional and shows poor oversight. Someone needs to review thepolicy with Lupe or have the same rules for everyone. Read more
The manager of this store as well as several of the employees there are extremely rude! They act like they are doing people a... favor by even being there! Really wish there was an alternate location with different management in town! Read more
Weren?t open during times posted. Employee was extremely rude and turned myself and another customer away but continued to serve... others. When asked when they were going to open I was told ?I don?t know we, we open when we turn our lights on?. Will never bereturning. Read more
So I was at the mall pretty early, we was waiting on build a bear to open. Well I saw a gentleman get food and a coffee so I... assumed that they were opened. I stood in line politely and the lady over the counter very rudely says ?I have no food or drinkswhat else do you want?!? Like ok no problem you weren?t open yet but how come that gentleman got food. But ok. After we was donewith build a bear it was 11:20 assuming that they were fully open. There was a different man in line who got food and drinks.And I stood there waiting again. A different lady said ?i won?t be ready in another 5 minutes ? like how?! There?s like 10people in the mall that got your food today! What was wrong that I couldn?t get served?! I was very polite till the end! I wentand got Chick-fil-A just fine?. Read more
I absolutely love going to any Auntie Anne's to eat any time there is one near. But every time I go to Belden Village Mall, the... same guy always gives me a terrible time. This time I accidentally put my card in too fast, and he turned from an Average Anneto a Mean Ol' Nasty Anne. He wouldn't look at me, he didn't say "have a nice day" or even hint that he wanted to be alive in theslightest. Dude had his back turned to me 90% of the time, as well. The women of Auntie Anne's make the best employees, and itboggles me whenever I am "served" that the men who work at them are so negative and uncaring. Bring back the old ladies ofAuntie Anne's. Bring back the love. Read more
We had our cocktail hour for our wedding catered from this location and everything went smooth! Our guests loved the pretzel... bar. Would highly recommend their catering or just an every day pretzel :) Read more
I went to this location at 5pm, after picking up some chickfila I was wanting a pretzel. So, I go to the counter and the girl... working their got noticeably irritated that I wanted a pretzel. It was like a scene from the exorcise, she starts mumbling toher self about how all the customers do is waste her time, etc. She did this incoherent mumbling about how "these customers...blah blah blah". (she might have been slow but that's okay). So, I asked her if she was okay, I was genuinely concerned abouther health. After she snarled at my response, i politely excused myself and walked away and didnt buy anything. Read more