Reviews for Firehouse Subs in Canton, OH
Held off from reviewing this location to make sure what I was experiencing was a pattern and not individual incidents with no... connection. To that end, I've gotten to the point where it seems this location suffers from gross negligence. At no point do Isee a beverage system out of sorts so often. It's constantly either got all major flavorings/sodas out of stock, or a new onefor me, no CARBONATION. My order was online so I had purchased the drinks before being aware of this issue, and the staffrefused to do anything about it other than send me home with flat coke. Moving on to the food, the meatballs in their meatballsub were hard as a rock on one side which I'm sure I won't have to describe past simply "nasty". Read more
Great place to get a sub. Wasn't sure what I wanted and got a good recommendation. Employees are kind and greet you when you... enter and exit. Place is always clean. Read more
Very nice place..every one is friendly. But my meatball sandwich was cold..
One of my favorite places to get a good sub! Usually I just get togo but I decided to sit in and enjoy my meal. The staff was... very nice and accommodating. Also very clean and good prices. I?ll definitely be back. Read more
I visited Firehouse Subs several times a couple of years ago and at that time I was very impressed by the flavor and quality of... the ingredients. I went yesterday (a Wednesday afternoon around 5:30 pm) to the store near Belden Village mall but theexperience was very different! Though the ingredients were still very good quality, whoever was making the sandwiches messed upby drowning everything in mayonnaise.... so much mayonnaise that it coated everything in the bun in a thick layer of slick goo.With every bite the sandwich fillings slid out and had to be put back into the bun... very messy. The taste of the very nicecorned beef was completely overpowered by the taste of mayonnaise. I like mayonnaise ok, but as a minor condiment, not as themain feature (and taste) of a $10 sandwich! A very off-putting meal that I don't want to repeat. It's probably a simpletraining issue and a failure by management to monitor what is coming out of that kitchen. Read more
Came in on a Saturday for lunch since we had never had fire house. The staff was nice. We got a drink and the machine was out of... almost everything.I got the chicken and dumplings soup and it was very very watery and tasted like water and wasn?t warm atall.They took it back.The cookie was great. The sub was the fire steak and cheese and it was cold.We dined in and all of thetables were dirty.So we had to ask to have them clean. Again staff was very nice but I?m not sure we will be back. Read more
First experience at this sub shop and it will truly be my last!! They were not even busy, and it took 15 minutes for my order to... be done. Bun was soggy; I got the roast beef---meat was chopped up into fine pieces!! I ordered the soup--chicken anddumpling--tasted like the cardboard that it came in. Very pricey for what I received!! Best part of the meal was the pickle! Read more
The sandwiches are never toasted like all of the other locations. They are always cold and bland. I keep giving this location... chances but it is terrible every time. I feel like someone from a different location needs to come in and train this locationbetter. Read more