Reviews for Sonic Drive-In in Capitol Heights, MD
It felt like I waited at most 20min in the Drive-thru. I was told to wait before giving my order twice. When I got my food it... felt like warm, not hot. The tots were hard and warm and the hot dogs just looks pathetic. Read more
I don't like leaving bad reviews however I feel like we all can grow from constructive criticism...... when we arrived I had... chosen the cherry drink that was advertised on the screen..... They told me they no linger carry the product which is fine butchange your advertisement (they may not have the availability to do that but then corporate needs to step up their game). Thefood we ordered was not right I had ordered a burger with no tomatoes (because I'm allergic) and not only did it come withtomatoes all of our food was cold......... I really feel like this location could be a good money maker but the staff need towant to be there in the first place in order for it to go smoothly..... best of luck Read more
I ordered the chophouse combo. The sandwich was soggy, 1 halfway crispy onion ring. Cold burger. Tater tots was so hard and... stale.. my burger did not look like what's advertised nor did it taste like it looked. $12 waisted. Actually $37. I brought2 chophouse combos and a sub combo. Read more
Went here for 2 slushies and a hot dog. We were waiting for well over 45 minutes for these items. I had to get out of my car to... ask for a refund. When I finally received it, no apologies were offered. Keep in mind, they had a kitchen full of workers, sothe delay didn?t make sense. Ultimately, they don?t care. Basically, only go here if you have time to kill. If they?re movingthat slow for a ?fast food? establishment, I?m sure the cleanliness of the workplace is something left to be desired, as well. Read more
Every time I come to this location they always mess up my order! This is not what I paid for and by the time I got all the way... home I realized that the order was wrong again! It?s my fault for coming here in the first place and not checking before I left,but I should feel confident that the workers are competent enough to read my order and prepare it correctly. Not happy at all!If the person that I got the meal for wasn?t so hungry I would?ve taken it back Read more
Ordered a Toaster Breakfast sandwich with tots about 20mins after the store opened. No line/rush, but this is what I got....... ???? (Key word = toaster....) Won't return anytime soon. Too many other options in the area at this point. Disappointed. Service was 50/50....I initially pulled up to the outermost speaker (because there was a cone in the first lane). After a few minutes, someone let me know--THROUGH THE SPEAKER--that I was at the wrong speaker...I moved to the first lane, thevolume was much lower. I ordered. Service at the window was fine... Read more
Ordered and was charged for cheese fries and cheese tots. When food was delivered we were informed that they didn't give us... cheese tots or fries so they gave us extra tots and fries. Actually received less sides than usual but our burgers had cheese onthem. Seems like staff was just too lazy to melt cheese on our sides. Read more
Ordered the steak butter burger. It came with no bacon or grilled onions. Nothing like the picture. And we had to wait over 40... min for our food! Onion rings were a soggy clump of batter and crisp only on some pieces Plus, the soda was only about 3 sipsworth. The rest was all ice. Never going to this Sonic again! Read more