Reviews for McDonald's in Carlisle, PA
Overall, our experiences have been good. We ordered the bundle box and fries were cold, they fixed that, the burgers on the big... mac were less than desirable (extremely small and not as you see on pictures or commercials). We will continue to come as theservice is fast and the people are nice. Read more
The worst experience I've ever had at a mcdonalds firstly all of the food is over priced, $10 for a small breakfast sandwich... mean with a hash brown and a tiny OJ. Secondly the service was horrible. 2 kids at the front counter who had no idea what wasgoing on and a manager constantly making the wrong orders. Our food was brought out and was missing have the stuff. I told thegirl who brought it out and she didn't understand even while showing the reciept, the manager had to come out. She annoyinglyput theboj on the table and said nothing. I had to go back up and ask about the cookies I ordered. The kids had to ask themanager again who told them "just tell them they are being made" and they gave a fake answer of they're being made. I waited 30minutes until I went back up and asked them to refund then because I've been waiting 30 minutes and had been there for over anhour. The manager had to come over and was very rude when I asked if she needed the reciept. I got my money and left. In theover an hour I was there I witnessed no less than 10-15 people come back in saying they got the wrong item or they were missingitems. The manager was the one making the orders and closing them with items missing. Ruined my McDonald's experience. I can getsignificantly better food elsewhere like Chili fil a for cheaper and and actually feel like their employees care. Read more
Cant complain too much. Fries were a little cold and the sandwich was basically thrown in the box but the sandwich was hot and... the sweet tea was sweet. 4 stars for the way the burger was thrown in the box and cold fries. Read more
The had some confusion at the drive thru with our drinks..we ordered the new seasonal Iced Pumpkin coffees. I decided to check... my receipt once we got home and was confused, because it it looked as if I had been over charged. I called in and and asked fora manager to see if they could explain why my receipt was what I perceived was wrong. When I asked who I was speaking to, thismanager immediately got defensive and REFUSED to identify herself. I was polite the entire time, never once raised my voice, Ijust wanted clarity on why/how this was happened. Even the kids in the drive thru were confused when we came through about ourorder. She told me just to come in and get a refund for the upcharge on the drink and the chocolate milk for the happymeal. *When I stopped in the next day, I spoke to another manager, who TOOK THE TIME to explain what happened and WHY THEIRSYSTEM does what it does AND I ACTUALLY WAS NOT OVER CHARGED. **So, to the 1st manager....CHRISTINA...WHO REFUSED TO IDENTIFYHERSELF....GREAT CUSTOMER SERVICE GOES A LONG WAY!! LEARN FROM YOUR DAYSHIFT MANAGEMENT!! Read more
The person take orders on night shift was very disrespectful. The speaker was barely working so you couldn't here them. Once I... got up to the window and went to hand the girl that was taking the cash and everything for my order she was disrespectful when Iwas trying to give her my code for my rewards on McDonald's it's on McDonald's and told me I should have gave it up at thespeaker when The app says that you are supposed to show it to the cashier and I was even told by an employee of McDonald's thatthey can't take the code over the speaker the day you have to physically see it and scan it at the same time period period italso does not help that she was using profound language while talking to other coworkers and the window was wide open to whereother people could hear her. I also got my food cold the fries were stale still and I don't think it was necessary for necessaryfor her to use profound language while having A customer sit at the window waiting for their food Read more
The double quarter pounder was made to order and hot, the fries were crisp and this was at 9 pm. However the drive threw was a... bit slow. The cashier was moving as well as she could. Was not her fault. She definitely could have benefited from the managershelp who was standing there talking. Read more
One of the better McDonald's around. The food was out fast and it was very good. They did miss a few items clearly on our order... even though it wasn't crowded at all. The play area was also closed for cleaning which I was pretty bummed about because itlooked like a really interesting dining area with the touchscreen tables and colorful lights. Regardless, I would recommend thisMcDonald's over other fast food places around. Read more
Went through the drive thru, person on the speaker was extremely rude, either just in a bad mood, or on drugs. Either way she... shouldn't be the employee you have to interact with, I ordered 2 sausage burritos, and she immediately closed off the orderwithout asking "will that be everything?" and seemed angry when my passenger was taking 10 second to figure out what they wantedto eat. Won't be stopping by this location for a few months. Read more