Reviews for Hanagasa in Carmel-By-The-Sea, CA

Horrible service, stay away. The entire staff is extremely "RUDE". We've lived in Carmel for over 8 years and this is worst... experience we have ever had at a restaurant. This place doesn't represent what Carmel is about. The one thing that Carmel isknown for the most is small Mom & Pops restaurant and businesses. For the most part Mom & Pops businesses are well known forexcellent service, politeness, friendly, welcoming behavior but this place does not meet any of the above. The rude behaviorstarts from the minute you walk in and it continues until you leave. We ordered Hawaiian ahi poke appetizer and it was extremelyspicy and it had only very few pieces of ahi tuna, we didn't touch it and returned it. The madwoman yelled at us as she removedit from our table. Then we can hear her and the chef yelling some more when she brought it back to the kitchen. At this momentwe thought about leaving but decided to give it a chance. Wrong decision. The rest of the food was nothing to wright home about.However the bad service and the mean mugging continued on. Finally, we had enough and asked for the check, to our surprise theyhad added the previously returned appetizer to our bill. When we asked to please remove it, all hell broke loose. The madwomanand the chef (owner/manager) we're yelling and refused to remove it. After a few minutes of arguing, he finally accepted thathis behavior was wrong although not happy, he finally removed it from our bill. But not before expressing his disagreement. Heliterally threw the recipe and pin at me to sign. Please stay away from this place. Horrible service. Read more

Local gem & family owned restaurant. Great sushi. Definitely worth a visit!

I haunt this place. Hands down the best Japanese food in the Monterey Bay. Kind of a local spot tucked away. Worth seeking out

Intimate and modest but really good food ??

My aunt and I came here tonight after a negative experience at another local sushi restaurant (other review posted) . We were... feeling upset but right when we walked into this restaurant we were immediately greeted kindly by the owners and a local couple.It was our first time there and the locals told us everything was amazing and we couldn't go wrong. My aunt and I got theHanagasa boat 2 and everything was delicious. I especially loved their crunchy roll and special roll. The nice local couple evenbought us a bottle of sake as they were leaving. The great food, amazing service, and welcoming and friendly atmospherecompletely turned our night around! I wish I lived closer so I could go back. I highly recommend! Read more

Nice, hidden Gem!! if you go to Carmel-by-the-Sea and you are craving for good quality, awesome flavor sushi, you have to stop... by Hanagasa!! fresh ingredients, fast service and nice service to top it off. we are definitely coming back!! Read more

Had the chirashi bowl. The fish was fresh and tasty. They also offer a chirashi plate, if you don't like digging under the fish... for rice. Read more

Very good restaurant. I can safely say it is my favorite. The food was delicious and the staff were great. I ordered the Magic... Dragon Roll and it was terrific. I highly recommend this place. Read more