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Reviews for Wendy's in Carol Stream, IL

Yohance Moore 1 year ago
2

Ordered food Friday through the app. The woman at the window was extremely rude. Told her I was picking up an order, she said... she couldn't find it. I let her know I have the receipt showing I paid for it. She tells me "I don't see it". No, pull up tothe window and let me help you, no type of customer service. So I paid for food that I never received. I reached out toWendy's customer service, letting them know what happened. I get an email from the District manager, Guadalupe, saying she'ssorry for what happened, what can we do to make this right. Great. I responded literally a minute later. That was onSaturday. Have yet to hear from her again, even after following up with her on Monday. Horrible customer service from everyoneinvolved. Read more

Colleen Prince 1 year ago
3

Bourbon burger tasted really good. No ice in beverage dispenser. Also no paper towels in either restrooms.

Kourtney Cook 1 year ago
4

They are quick, even for having long lines. I had an excellent service and decent food. If you're craving for a burger this is... probably the best branch that serves it. You can't go wrong with burgers, chicken sandwich, fries, or salads. Good job, keep upthe good work! This brings back great childhood memories. Manager was very nice and service was good atmosphere was good, looklike the employees are trained good and happy in their place. Price is standard and it is affordable. Some other restaurantscould really learn a thing or two from these folks. I'm definitely returning to this location from now on! Read more

Alex Gaub 1 year ago
1

Went for Drive Thru for breakfast around 8AM on a Thursday. Ordered a breakfast baconator meal, the french toast sticks, and a... biscuit with gravy. Waited 10-15 minutes at the door and didn't get the biscuit or syrup for the the french toast sticks. Wouldhave rather waited an extra 5-10 to at least get what I ordered. Read more

Jake N 1 year ago
5

Had a very positive experience here today. Andres went above and beyond. Highly recommend this Wendy's. We will definitely be... back! Read more

Linda Bothen 1 year ago
5

I stop in often for breakfast. Love the honey butter chicken biscuits! This summer I am hooked on strawberry lemonade! Fast... service, never have I been there when the drive through lane was backed up. Always very courteous staff. Read more

Erica Sterner (Devlin) 2 years ago
5

Truthfully this is the closest Wendy's to us. But it's not the closest fast food. Whenever I need fast food I go here.... Everything is always cooked right. Wendy's fries have now become my favorite fries. This location fries are always hot andsalted reasonably. The staff is nice and quick. And they aren't too stingy with ketchup packets if you ask for some. Read more

Jim Jones 2 years ago
4

Stop by here Sunday at 8:30 in the morning and I was a little bit disappointed that the dining room wasn't open but I went... through the drive-thru. They had two breakfast sandwiches for a dollar each so I bought four of them and wow that was the mostbreakfast food I've ever gotten in my life for under five bucks???? the drive-through person was friendly and my only complaintwas that the dining room wasn't open and they don't have free Wi-Fi at this location. I definitely really enjoyed the food and Iwas very full???? Read more