Reviews for Bojangles in Carrollton, VA
Monica went above & beyond! I ordered from the app/ curbside. She came out personally to let me know that an item was not... available & offered a substitute that was BETTER! She was kind & friendly, with a contagious smile!- Thank you so very much formaking my day great! Customers- I highly recommend the ?dirty rice?. And I?ve always loved the Cajun Chicken Filet Biscuit-it?s my FAVE! The spicy pimento cheese is so yummy Read more
Went to this restaurant walked in the bathroom was followed by an employee who said the bathroom was only for pain customers. I... thought it was a little strange but I told her I am going to order something and did. It rubbed me the wrong way. It felt alittle reverse racism to me. The food was good. The second time was through drive through and staff was great. I would recommendjust don?t hit the bathroom first.lol Read more
My one cheat meal in three weeks. Asked for a thigh and wing. Just those pieces nothing else. Early noon lunchtime they were out... of wings for 13 minutes. Okay, breast please I'll eat half. I get home with two thighs and two drumsticks (yuck). Two starsbecause the staff were polite and asked if they could help when I was a little slow ordering. Read more
I decided to grab lunch for my family today and I received our food. When I arrived home the fries tasted old in each box. I... returned to the location after calling ahead and the elderly lady with a wig tells me that it is the grease and that the frieswere fresh, and that if she dropped another batch it would be the same. I told her ma'am if you taste these they are not fresh.She proceeds to tell me I can make you more fries but there would not be a difference. She didn't offer me fresh hot chicken,since I had to come back up there. A nice manager (white with gray hair) came from the back and started assisting me. He took alook at the fries and said they are overcooked and showed me the difference between the batch of good fries versus what Ireceived. He took the time to understand the problem instead of giving me an attitude like the elderly lady. It was as if shehad spent her money. He also provided me with hot chicken. Read more
Place my order online. I arrived on time and immediately they called to tell me it was ready. However they didn't have my Cajun... rice ready and explained it would be a little wait but they offered me something else in return. Despite the minor setback theymade up for it with excellent customer service. I appreciated that after a hard day at the job. It's the small things. Read more
My husband tried to order through the drive through at 9:30pm. The store wasn?t supposed to close until 10pm, but nobody... answered the drive through mic. He went through it again. He called me and said I don?t think it?s open, but there are 3 carshere. I called the store and was told they closed early due to staffing issues?a employee?s family member died and there wereonly 2 employees working. I told her well my husband just went through there and there were 3 cars there. She didn?t know whatto say. Read more
If you want the best spicy fried chicken with all the fixins, there?s no better place than Bojangles. They must have a pressure... cooker with a deep fryer to cook the chicken. I don?t even like breast, but even the breast is juicy and tender. It has to be apressure cooker that they?re using. I especially like the beans, but I wish they had collard greens. Read more
My husband and I stopped here for a bite to eat before he went to work. From the manager, Jennifer, to the wonderful lady behind... the counter, Monica, this place was so nice to visit. The chicken was hot, fresh and delicious, and we even got to try theirsweet potato pies! Our meal was excellent, but the customer service was even better! Highly recommend! Read more