Reviews for Pizza Hut in Carson City, NV
I ORDERED ON THE MOBILE APP AND RECIEVED MY ORDER AT THE APPROX DELIVERY TIME HOWEVER A ORDER OF BONLESS WINGS WAS MISSING AND I... CALLED BACK SHORTLY AFTER AND THEY SAID OK WE WILL SEND THEM OUT NO APOLOGY OR ANYTHING FOR THE INCONVIENCE, I THEN CALLED TOSEE IF WE CAN GET SOME RANCH THROW IN TO WHICH THE CSR RESPONDED ARE YOU GOING TO BE PAYING FOR THAT, AND I COULD HEAR LAUGHINGAND GIGGLING IN THE BACKGROUND , I SAID YES ,EVEN THOUGH NOW I HAVE TO WAIT FOR MY FOOD THAT I ALREADY PAID FOR SHE SAID OK ITWILL BE .96 AND HUNG UP . I JUST THOUGHT IT WAS RUDE AND UNCALLED FOR I EVEN TIPPED THE DRIVER WELL AND THEN TO BE TREATED LIKEI DID SOMETHING WRONG WHEN THEY MADE THE MISTAKE IS RIDICOULOUS WONT BE OREDERING HERE AGAIN MAYBE THE WORKERS SHE LEARN A THINGOR 2 ABOUT WHAT CUSTOMER SERVICE IS . Read more
What can I say it's Pizza Hut. Sometimes it's great. Sometimes it's not so great. If you order online the prices are a lot... cheaper than ordering in the store. They too have been struggling with employees and have not had delivery drivers. Read more
I ask anyone reading this to never order pizza hut again. Very bad experience. Talked to a woman when I ordered my food. When I... decided to cancel the order cause I didn't have correct change she asked me why I even ordered it. I called the store and awoman answered. I asked to speak to the manager and she proceeded to tell me she was the only one working at the time. So Icalled Corporate Pizza hut. In the middle of the conversation I asked the Pizza Hut representative to hold on why I answered thedoor. I proceeded to answer the door and get my Dominos Pizza. When I picked the phone back up after carrying on a conversationwith Phil from Dominos who delivered my order, the phone was dead. So I called back and talked to Mickl G. I immediately askedfor his supervisor. He asked me my name repeatedly and the third time I gave it to him because he said he couldn't connect mewithout my first and last name to his supervisor. After I gave him my name he asked me how he could help. I said give me yoursupervisor. He never did. I finally got frustrated and told him I was going to contact Jack in Pizza Hut Corporate office and heshould proceed to find a new job. Then I hung up the phone. Read more
These kids were great!! We came in around 8:00 pm with a party of nine. We ordered a large supreme and pepperoni pizzas. That... was the best Supreme pizza I ever had. The veggies were fresh and the crust was not burnt. The kids loved the pepperoni pizzaand they had a great time playing with their coloring books. It was an awesome experience and affordable too. We are from theLos Angeles area and visit Carson City about twice a year. I haven't had a good supreme pizza in years around Los Angeles. Thisone hit the spot and it easy right on time. Thanks guys, we will be back!! Read more
I wanted to try to eat at the pizza hut restaurant... Silly of me, what did I expect? Well I did not expect the pizza to be... served in a box and to get an optional disposable plate and cutely. The experience was awkward. The people were nice but theorganisation is, let say surprising. Read more
I had a terrible customer experience yesterday when I attempted to use my reward points on the Pizza Hut App to order two... pizza's. First of all the App failed to work, several times, and when I ultimately drove to the brick & mortar store in my areato use my reward points to place my order I found out that the Pizza Hut App operates separately from the stores cashier systemand therefore their are unable to view or use your points to place an order? In today's day and age this type of customerservice is unacceptable and causes enough frustration to chase me away from Pizza Hut to one of their competitors! Read more
This has to be THE WORST IN carson city... Half BBQ CHICKEN half veggie with white sauce 1st... I have a food allergy and... ordered white sauce and got red... pizza was remade not at all looking like what was ordered and brought out the 1st time... imstill wondering where the BBQ sauce was... the manager on duty was amazing dealing with me... the counter help guy needs hishearing checked not only did he apparently not hear me in a completely empty restaurant he didn't hear being told the remake wasin the warmer either Read more
I was surprised how fast my order got to me when it was delivered to me. The food tastes really great but the marinara sauce it... needs help. Read more