Reviews for Braum's Ice Cream & Dairy Store in Carthage, MO

Found pieces of American cheese in my shake today and that doesn't instill a sense of cleanliness in this restaurant. I will... take my business elsewhere. Read more

They served us just chocolate syrup cold. When ordered a Hot Chocolate. Took almost 2 hours for our order. And we was in drive... thru. Read more

A friend and I recently visited the Braum's location in Carthage, MO and we both enjoyed having lunch there. The food and... service that we received was very good. My all time favorite dessert at this place is their classic Banana Split. ???? Read more

It's worth the wait. Their food is always consistently good, with excellent ice cream dishes!

It's very rare that I have a mediocre experience at a place but I did here. There was so much going on that it didn't occur to... me that I hadn't taken any pictures. We stopped in here after a car show and we weren't the first family to do so. It wasn'tpacked but it was busy (I don't think they knew about this event). The girl behind the counter was new-ish, but she handled thestress well. Besides her there was one other counter person, a manager I believe, who was training her while doing a load ofother things. My daughter was given the wrong topping on her dessert and I was given the wrong ice cream. We didn't ask for acorrection because they were overwhelmed as it was. My teen's sandwich order was accidentally made twice, so he was happy. Theback/kitchen manager kept insisting that an ice cream order get made for a couple who'd been waiting an hour. They also had aproblem with one computer so many other food orders didn't get sent to the kitchen and a lot of customers were upset with thewait time for that. At one point my daughter was coughing because of her ice cream (dry throat from the sugar) and I got inline to ask for a cup for water but there wasn't anyone acknowledging the people there so I went to my car and brought my metalcup in (the customers in line still hadn't been helped) and used that at the fountain. I guess I can't understand how they had6 other people in the kitchen but none of them helping up front. The ice cream consistency was smooth and the flavor was nice,and I'll give the brand another try someday, but I'm not in a hurry if that tells you anything. Read more

We come here a couple times a month and always have a good experience. The store is always clean and as someone in a Wheelchair... I love the open accessibility! The Bathroom is very accessible, as well! Read more

Don't go on a Sunday at 11am. Teenagers don't care. Food was cold and one of our burgers the wrapper was ripped open and... falling apart. Tried asking several times for ketchup to no avail. Finally had to step past the counter to get anyone'sattention. Even the kid emptying trash right in front of us wasn't listening to us asking. Girls were playing around insteadof doing their job. One even looked at us and continued on. Usually stop here twice a month on way to KC but it's no longergoing to happen. Read more

Wow. This is hands-down the dirtiest Braums, or even fast food restaurant, I've ever seen. Have you ever smelled when someone... has mopped with week-old amusement park water? It's like that. And then the bathroom had a totally different week-old mop watersmell, maybe like a frat bar? And the tables and floors...gross. It's weird because there are a TON of employees and it's nolonger lunch rush. I'm just...shocked. Management- what gives? Read more