Reviews for Tropical Smoothie Cafe in Cary, NC
Ordered here for quick takeout and our food was ready on time! The store wasn?t as clean as I would have expected but they were... very busy so that explains it. The food and smoothies were great! Read more
The employees were nice. I liked my smoothy and there were lots of smoothly options. The food was decent but the portions are... small Read more
It?s really rare for me to leave reviews on places because I understand how stressful it can be working in customer service jobs... such as Tropical Smoothie, however I?m extremely annoyed and disappointed with this specific location (Crossroads). EVERYTIME Igo in, the people working ALWAYS have the worst attitudes. I just went in a few minutes ago, and the staff that was working werejust annoyed to be there in the first place, they were being sloppy with how they were doing stuff, and when the guy finallydecided to take my order he literally had both AirPods in and barely responded to me when I spoke with him. When I paid and saidthank you, he didn?t reply he just walked away and went to the back. When they gave me my smoothie and meal they had the worstattitudes about it and said ?here?, and again when I took the order and said thank you, literally silence said nothing. If youare providing this kind of service, it seems like it?s time for a new job. Every single staff member that I?ve encountered hasacted like this. It?s weird and just rude. Read more
Went in , A/C not working with a ?tip jar? on counter asking for help fixing A/C ? hmmm Ok ?. We ordered our food, and after... about 15 minutes walked up to the counter where our a half soggy smoothies were sitting, apparently they never called our nameand somebody else grabbed our food, so after back-and-forth with those young gentleman that works there he just turned aroundand walked off. Assuming they would fix our order I said back down, same young gentleman looked at me and had no idea what Iwas asking for after we just went through it is 10 minutes prior. One lady in the back shoulder to him? I?m remaking the order?, I told him they need to work on their communication, and I just got a shoulder shrug. I sat back down and after about another10 minutes another worker stepped out beside the cash register with a major attitude handed us our food, no apologies, no I?msorry , nothing. Worst $30 I have ever spend and I will not return very very disappointed Read more
Everytime I order here, my order is wrong or poorly made. I used their free delivery promo for orders over $12 and never even... received my smoothie or extra sauce I paid for. So I had a cold soggy quesadilla with no ranch to eat it with, and no smoothie.Then customer service said there?s nothing they can do because delivery is through a third party so there?s no way they coulddeliver my smoothie and my side. I tried calling over 7 times and nobody picked up! The employees here are lazy andunprofessional. Find a smoothie king near you instead. Read more
Poor management - went there today and the place was a mess. The garbage was overflowing, there was garbage on the floor and... there were a lot of tables not cleaned off. 5 minutes after I ordered I was told they were out of an ingredient and I had tochoose something else. Read more
This is supposed to be the Cajun salad. Other than the rice(I removed) what's missing? Lettuce, cheese and tomato. I pay $11... for a salad I expect T.S quality. I order the same thing yesterday and got someone else's food. It wasn't doordash. Theperson who bagged put the wrong salad in the bag. It's the location. Read more
We've been noticing this location is in disarray and the employees are rude but have continued to try. Last night was no... exception. Came in, floor dirty, stains on the walls, layers of dust hanging from the ceiling vents. Airpods in and not beingfriendly, I tried to kill with kindness and simply asked the employee as I was ordering if the 2023 GoPlaySave coupons that say"participating locations" were going to be accepted at this store. I was given short responses attempting to avoid answering me.I again super kindly asked if I the manager might know the answer and got "they aren't here". I asked if I was to write or callin could I get the info from them and the girl responded "they won't answer, no one will answer". Awesome. Have some class,treat your customers kindly, clean and maintain your store, don't berate a customer who buys four smoothies regularly over aschool fundraiser coupon for one. There are plenty of Tropical Smoothies around, so we are taking our business up the street... Read more