Reviews for Jimmy John's in Castle Rock, CO
This location needs a new manager. The last 3 times I have been here they were out of turkey. Not sure how you run out of... turkey as a sandwich shop. I won't be back again. Read more
I came for a sandwich at 6pm on a Friday, and was told they had no bread. Call ahead to ask if they have bread I suppose... This... is literally my last "let me give them one more chance" i will actively steer people away from this particular store. Absolutetrash place. Read more
I just ordered a Vito sub from Jimmy Johns. After waiting 90 minutes to be notified that my pickup order was ready, I called the... restaurant and was told ?oh yeah, it?s waiting right here.? As I was picking my order up, I saw a sign of the door that said ?weare out of capicola and cheese? so of course when I get home I find that there is only salami and lettuce on my sandwich,nothing else. Seriously, what a joke. Don?t waste your time. Read more
Oh my gosh, this location has NO idea what fast or freaky fast is! We waited to even be acknowledged, let alone have our... order taken, which they got wrong, and the wait to get our food was crazy slow! The location was not busy and there was amplestaff! Read more
This location is a mess. The staff is sloppy and have zero customer service. They?re usually wearing their regular street... clothes and snacking while they work.. UNSANITARY! And they are insanely slow. More than anything it?s just sad how littleservice they offer. They act like you?re bothering them by coming in. Not one employee has smiled during any of my visits. Ikeep coming hoping one day they?ll get it together but I?m starting to think that?s never going to happen? Read more
Ordered deliver twice and the first time it took over 2 hours to arrive and the sandwiches were missing all kinds of... ingredients. The 2nd time the food came relatively fast but the sandwich was pretty much the exact opposite of what I ordered.Would never recommend this JJ to my worst enemy? Read more
This establishment overall isn't bad. This review is primarily for the Jimmy John's brand as a whole. The establishment is... clean, staff is friendly and fast. As for the company, food is a bit expensive, childish feel to the brand, quality isdefinitely not gourmet. The bread is always so hard. It actually cuts the inside of my mouth whenever I try to eat a sub here.Even toasting your sub at Subway, the bread never gets that hard to eat. The presentation isn't nearly as nice as it could be.The service is definitely fast, but I wouldn't understand how it'd be slow. It's literally throwing some stuff on a piece ofbread. I spent $10.25 for a sub and a drink. I actually left the store hungry after spending that much. That's not right. Forthat amount of money I could get a lot more food somewhere else. I could get a full pizza next door. I guess if you have nothingelse to eat then it's okay. Definitely not something worth going out of your way to get. Read more
They literally never have Kickin Ranch in stock. Always lots of fun excuses and rather than ASK you how you'd like to be... compensated, they just include something randomly. Sometimes I get chips, sometimes a pickle. Sometimes nothing but a "Sorry".Today it was "Sorry but we ordered the buttermilk to make it but they don't ever give us enough". OK??? I can understand a weekor two or three.... but this has been a problem SINCE Kickin Ranch was introduced. How many years has it been? Maybe it's timeto find a new supplier. You guys charge WAY TOO MUCH For your sandwiches for this to be an issue. Read more