Reviews for Subway in Castle Rock, CO
You can order ?pro? size, which has extra meat. If you order online, they will NEVER make it pro size, but you?ll still pay for... it Read more
This Subway is fantastic. Always get fresh bread and crisp veggies. Staff is friendly and always ready to help.
Benito was quick and efficient and he keeps the restaurant so clean. Definitely my best experience with this location. He is... absolutley your strongest employee here!! He is what got 5 stars for you from me, Subway! Read more
We planned a day at the lake so I did a order by my app with specific instructions to cut the footling sandwich?s in half. When... I got to the store it was ready. However when I actually got to the lake and looked at my food the sandwiches were not evenwrapped, they were thrown in the bag. All the toppings were falling out. All 4 foots longs were like a vegan sandwich withbarely any meat like I had ordered. I literally ate bread. It was so messy and sloppily put together. I disputed thistransaction with my credit card company. Hire people who do their job correctly. Read more
The remodel looks really good and I love the Christian music playing but you need to train your people better. My sandwich is a... shambles it was not even cut in half. It was barely wrapped properly I had to actually stop at a table on my way out and rewrapmy sandwich so it didn't fall out of the three pieces it was wrapped in. I tipped the kid just to be nice. Everybody has tomake some kind of living wage in this poorly expensive State we live in now. It's really important to make a good lookingsandwich because your customers like myself won't come back. Read more
Amazing experience. Positive attitude and service with a smile. I didn't catch any employee names but they deserve a raise. A... line out the door did not deter them from focusing on each and every guest with great hospitality. Would give 10 stars ifpossible Read more
I have frequented this location for many years. Today, 9/7/21 at 1:30 or 1:45 pm, I stopped in at this Subway. I decided to... write a review about this particular employee (possibly shift manager). She is older, has worked at this location a couple yearsat least. She is never friendly, border line bossy ... to coworkers and customers! Today, she has a bandana around her forehead,however it is not holding her wavy red hair back. Her hair is hanging down around her face ... hair probably falling into thefood. Yes, she is assisting making sandwiches and working the register. This is the second time I have visited where she COUGHSinto her HAND! Gross, even without a pandemic! Restaurants are suffering and need any help they can get, I realize this and feelbad for all! However this woman needs some instruction on customer service, as well as social graces. Advise this woman to NEVERcough into her hand while making food! Or even handing back change, PLEASE! I would love to talk to the owner of this store andlet them know how this woman behaves. I?ll keep my visits to the evening when I know this woman is not working. Read more
I?m grossed out! Long hair not pulled back, wiped his nose with his forearm, handled money and made food without changing... gloves. I know staffing is hard but please train your staff with the basic non-negotiables in food handling. I tossed thesandwich outside after totally losing my appetite. Read more