Reviews for Arby's in Castle Shannon, PA
For fast food, very healthy, nice variety choose from. Super friendly fantastic staff and mgr
Online order to pick up via drive thru and told that I needed to come inside. Asked why and they said because there was already... someone in the drive thru line. What sense does that make? If I wanted to order from the speaker and there was already someonein line then that would be OK but not to pick up an order that was ready for pick up? And the door closest to the drive thruis locked so you need to walk around the building. Read more
I don't know I keep coming back to this Arby's on Library road. They always forget to put something I ordered in the bag. This... time they advise a new steak sub and the guy at the window said they're out of meat to make it (i gyess they don'thave temeats). Oh let me guess, it's covids fault. This is the last time I go to this Arby's. I will drive 15 minutes out of the way tofind another one. Read more
Food is always good but service sometimes can be horrible..... like today :( asked for auju sauce and the older woman with pink... highlight in her hair gave me bbq instead. No biggie i tried to let her know of the mistake and she screamed at me. She needssome attitude adjustment classes and learn how to talk to customers Read more
First due to no one wanting to work this location still has dining room closed. So we went to the drive thru and ordered we... tried to order a chicken sandwich they said they didn't have any chicken to make it. So we ordered the 2 for 6 dollar regularroast beef sandwiches and curly fries. Sorry we do not have any curly fries we were told. What no chicken no curly fries? Ok sowe settle again and get crinkle fries instead.Now to order drinks I wanted a vanilla milkshake... Guess what ? They didn't havethat either the machine was down apparently. So I ordered an iced tea instead. We also ordered some chicken nuggets as well. Okso we got our order at the drive thru window we drive away. Let's start with the iced tea it tasted kind of rank like it hadbeen sitting a long time it was horrible. Next we get the crinkle fries that were just soaked with oil they had been dropped inthe fryer too many times to reheat them I guess. You could squeeze a fry and see the oil dripping ok so now the tea and thefries are a loss at this point. So we move on the the chicken nuggets they were so dry and hard almost like they had beendehydrated yes they were that bad. By now my hopes of having a good sandwich are fading away. Opened a sandwich it was perfect Iwas surprised after the other food sucked. Ok now open the second sandwich the bun is all mushy it appeared that this sandwichwas made way earlier than the other one and had been sitting who knows how long. I generally like Arby's but things there seemto be going down hill because no one wants to work . Read more
How is this enough cheese for a single beef and cheddar, let alone a double, which is what was in this picture? This had... happened multiple times now, when there used to be enough. Giving three stars though, because everything else is usually fine,just our beef and cheddars never have enough cheddar anymore. Edit: I thought I'd also mention they were not busy. No one wasinside and we were one of two cars in the drive through and the other car didn't show up behind us until we were handed ourorder. Read more
I love Arby?s I have always been a fan! I came here and used my coupons from the Sunday paper and they let you use multiple... coupons on the same order! I would have gave 5 stars but they were out of shake mix apparently for the evening and I wasconfused because they have 3 different flavors plus the specialty mint chocolate shake which I?m assuming is just chocolate andthen they add the mint so I?m just like so you?re out of all 3 mixes? Wow smh Read more
Went through drive-thru and waited in line a least 20 mins. Must be very short staffed. But the food was very good