Reviews for Chipotle Mexican Grill in Castro Valley, CA

When you order online here you?ll get about 1/4 the amount of food you would usually get if you waited in line. Ask for corn?... You?ll get about 10 pieces. Look at the photo for how it came out. Not only that but you?ll have to wait 30 mins to get youronline order since only 1 person is working the mobile order station. NEVER ORDER FROM HERE. What a sad example of a Chipotle. Read more

Today I picked up my order to go. I ordered the barbacoa burrito bowl with everything. The meat was so so salty, I basically had... to eat around it. Had I worked closer and had time to run back, I would have went back. There's nothing worst than over saltedfood. Read more

The place wasn't busy, although the staff seemed rushed to place your order. Expected more patient and pleasure demeanor. Order... Chicken burrito bowl, chicken a way a bit overdone and saturated with juice at the bottom. I was disappointed in my experienceat this visit. Read more

Horrible experience. Have been to so many branches. Never had bad exotics like this. I have to wait literally for 35... minutes in line. Don't think there is lot of crowd. There were 4 people in front of me. Service was so bad. They literallydon't want to work. Not interested to help. Very bad experience. Keep yourself away from this branch. Read more

I asked for fajita veggies and guacamole and didn?t get any. I gave them a second try because they offered a free order of extra... meat and instead they gave me a half portion. This place was great when they first opened and the line was always out the door.Now they just are not up to the usual standard. The San Leandro location is far better. Read more

This location has consistently gave me very little proportions when I have requested extra, several times. Do not order from... them online because they are irrationally frugal with extra meat. One of the worst chipotle?s in the Bay Area. Read more

This place is getting worst every time I go to it. I might have to go to a different one or not at all if it keeps up. I ordered... from the app. First time, they forgot the guac. Second time, they mixed the cover of what did is inside, and when I found outand wanted to trade with the other person, the other person already ate half of it so I can't trade. This time it's the amountof food they have us. Used to be when I stand in line and they make it in front of me, they have a hard time closing the bowlcause there's a lot of food. From take out this time, there's big space in the bowl where more food suppose to be. Picturesprovided, though it is worst in person than in picture. Read more

Decided to stop by before heading home to The Valley. We came in around 5:45 and to say this place was packed was an... understatement. The line wrapped around into the dinning area. Service was a bit slow, they could need another couple hands ondeck to make the line go thru a bit quicker. Staff was friendly and they did try moving thru it as quickly as possible. Foodis okay as usual. Let's be honest we're not getting 5 star "Mexican food " here it is what it is. I much rather prefer grabbingthis than some McDonald's. The red salsa was extra spicy today that kinda made my burrito hard to eat because of the spice. Thechips were tasty but I did have multiple chunks of clumped together tortillas chips like if they weren't unstuck before throwingin the fryer. Will we be back, probably not to this location. There a bit too busy for my liking Read more