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Reviews for Loard's Ice Cream in Castro Valley, CA

M Jennings 1 year ago
5

Always good ice cream & so many flavors! Traditionally options to enjoy in a cup or on a cake/waffle cone. Specialty candies... avail also. Plenty inside seating available. Read more

Frances Dalton 1 year ago
4

Was craving ice cream from an ice cream shop instead of Haagen Dasz from Safeway across the street. Heck, if I'm going to eat a... big scoop of ice cream, I'd rather eat one "scoop" from a cup rather than feel guilty seeing half a tub of store bought icecream gone. The ice cream is rich, gooey and has tiny ice crystals which give a slight crunch which is a tell tale sign of anold-fashioned recipe. The single scoop was decently priced around 5.00, but when I asked for just hot fudge on top of my mochachip, the price soared to 7.00 (they call it a Saturday--one topping only!) The interior is sugary sweet with comfortable,likely re-done pink and white booths and old rusty pink and white heart-backed chairs which gives the place real 50's experience. The young woman gave me a nice sized scoop, but my friend noticed that the older lady was stingier with the size of the scoop. I'd keep the scoops big and whitewash the chair backs. Read more

Travel Le Monde 1 year ago
2

I'll never come back to this Loards ice cream shop. They give the stingiest portions than any Loards I've ever been to (super... small portions) and I've been to many Loards in the Bay Area. Got a sundae and it had a tiny dollop of whip cream and not muchfudge. Barely a sprinkle of nuts. LOL! Tell me, why are you being so cheap? The server seemed not happy to work there. I askedthe server for something additional and she said "it was too late" lol. She didn't want to do any extra work I'm guessing. Andthe prices are high, but they want to short you on your ice cream? Come on, don't be cheap!! I'll take my money elsewhere,there are other places for ice cream. The other Loards locations are also good, just not this one. You would be more profitableas a business by keeping repeat customers than trying to save money by shorting the portions. Read more

P P 1 year ago
4

Both tropical sundae and the mocha treat were good!

D Flo 1 year ago
1

Got here at 8:32pm asked for a banana split and the young lady said after 8:30 they don't serve any specialty ice cream just... scoops but they close at 9pm? Oh its so you can clean? Doesn't that start when you close?....at 9PM!? lmaoo anywho got some Benand Jerry's from safeway more than satisfied! Will take my business elsewhere Read more

TinTin Tiglao 1 year ago
5

Love it here. It's our first time, and the ice cream is so Delicious. Thank you, Loard's ice cream for this delicious... experience. And the staff is wonderful, too. ???? Read more

Eric Sonnenburg 1 year ago
1

Beautiful place, it looks fun and nostalgic. Came in for a couple shakes, asked for the "eat in" stainless old fashion cups, at... 20$ for 2 shakes I'd expect that. I got some watery shake inside a paper cup served by the rudest old prude asian lady thatabsolutely hates her job and won't smile or listen to an instruction. I feel sorry for the owner of this nice place! What aletdown, first 1-star review. You gotta be really bad to get a 1 star from me.... Read more

Aloha Mama 2 years ago
4

The ice cream & service were great but $10 for a milkshake is ridiculous. Not to mention it wasn't even a large one. I'd just... had a tooth pulled and needed something smooth, so I paid. As a business owner I understand the cost of doing business. I alsounderstand that a $10 milkshake would put them out of business if it were not for their location. I will be making my milkshakesat home from now on. Read more