Reviews for Papa Johns Pizza in Catonsville, MD
I wish I could rate this place negative stars. I ordered from the papa johns app and I seen that my food came from this place. I... had the most terrible stomach ache that made me puke and go #2 literally 25 minutes after eating from here. I was thinking thatthe stomach ache came from eating cinnamon pull aparts and soda, and the sweetness was making my stomach hurt. Nah, turns outwhen I just ate the pizza and wings, my stomach was bubbling heavy too. The food here is prepared in a dirty way and it gave mefood poisoning. A waste of money. Read more
Ordered a med pizza. Xtra sauce. Received med pizza dough with small pizza fixins on it. No sauce. NO sauce. How is that... possible? That plus brownies, $37.15. Aug 2022. Read more
Asked for extra cheese cus if not they give it to you like this. I ordered and paid for extra cheese and still got... this??????????.. then I called and asked for it to be replaced and delivered to me to avoid having to make an extra trip due totheir mess up but was told they don?t do that because it was a carry out order. Ok and?? you all messed up the order not me soyou all should accommodate for that. Having to do this enough times you?ll tighten up and make sure orders are correct becausenow it?s costing you! The gentleman was nice and stated he would refund me. That wasn?t what I asked for, that wasn?t the point.I wasn?t worried about a refund just make what I ordered. Oh well, maybe next time. Read more
This place is 7 minutes from our home 2.5 miles away from the store location. They give flyers out at my son's school that's in... the area for special school rate. On the flyer it says to call Generl Manager at that store to receive special rate. It alsosays at the bottom of the flyer in fine print "Minimum order of two pizzas delivered to school address, call general Manager forspecial pricing." So I call the general manager & she gets on phone & tells me "it's a minimum of 4 pizzas." So I then let herknow the flyer says Minimum of 2 pizzas have to be brought. Also told her my son received the flyer in school. I give her myaddress and then, she tells me I'm out of the delivery area & that she has not passed out any flyers. But my son comes homefrom school, with a flyer with your name on it & this advertisement. They just was rude about it & could have handled thesituation better, instead of trying to push a customer away. Read more
I placed an order via the website this evening and I ordered a large 3 topping pizza. To my surprise I had a $10 papa reward. My... purchase came to approximately a little over $10 and I left the driver a $10 tip. When I opened my box, I literally had notoppings on my pizza. There were 12 jalapeños and 8 pieces of pineapple and barley any cheese. I am not someone that complains,but I felt like this should not have went unnoticed. I contacted the store and the young lady I spoke was rude, left me on holdfor about 5 minutes and when she returned to the phone, stated that the toppings I ordered , they were low on and I said cheesetoo! She proceeded to tell me there was nothing they could do and placed me back on hold and didn?t return to the phone. Asimply phone call could have been made and informed me that they were low on their supplies to fulfill my order and I would havecancelled. But, instead I waited over 40 minutes for a pizza that wasn?t properly prepared. I will not be order from this storein the future and that?s Unfortunate due to the product and the service. Read more
Manager was professional and working hard to push things through on a very busy day, communicated what was happening and gave me... the VIP treatment. Being kind equals repeat customers Read more
I ordered a specialty pizza this evening about 5:45, when I received it there was a topping missing. I called and spoke with... the manager, his name starts with a M( he told me his name but I forgot ???????????). He was very professional with an amazingpersonality , after realizing the error was on my end, he still took care of me with no issues. We actually laughed about themistake. Kudos to him ???????? Read more
Very good pizza tonight! Big improvement from pizza in the past. Perfectly cooked and tasted delicious! Dante the manager was... very kind and pleasant. Highly recommend this location. Read more