Reviews for McDonald's in Catskill, NY
McDonald's in Catskill New York I had the worst experience with the young lady that gave us our food. I feel like if u are not... customer friendly u don't need to be a Employee. So no I will never go back there until your employees receive lessons on how totreat there customers Read more
7am, one hour after opening time and no one is answering at the drive-thru speaker. This isn't the first time I've had this... problem at breakfast time at this location. Read more
I ordered with the app trying to speed things up. I still had to wait 20 minutes to get my food! If they were slammed then I... would understand, but it wasn't busy at all. After all that waiting, they still messed up my order! Now I'm sitting here,having to scarf my food down so I'm not late and the food isn't even correct. It seems there is always an issue with thisplace. I'm not sure if it's lazy workers or a poorly staffed store, but I'm done giving them chances. Read more
Ordered on Door Dash simple BACON Quarter Pounder with only ketchup. Medium Drink Medium Fry. 1 plain hamburger. Why would I pay... for a BACON QT pounder and remove the bacon. ID JUST BUY A QT POUNDER!! Manager proceeded to tell me I was wrong and it was onthere. It was supposed to only be ketchup and bacon what did I not see the bacon?????? Don't waste your time here the staff isslow and the management is beyond lazy and take no responsibility for there own mistakes. Read more
This McDonald's is a step above a lot of them. Let me tell you about my experiences here in this Catskill area so far. I went to... the Ambrosia Diner where the older waitress spent her time stomping around and slamming things down complaining about workingalone when there was a gentleman working alongside her working just as hard as her while she kept saying demeaning things abouthim, then on to the Price Chopper where it was dirty, the tomatoes we bought wound up having moldy ones in them and the cashierjust not happy to be at work. THEN today this McDonald's, bathroom super clean, customer service outstanding! She acted like Iwas her friend come in to visit she was all smiles, light banter and they were QUICK. So quick. Thank you to their staff. Ithought this area was cursed until I visited this McDonald's. That's how great the food, cleanliness and customer service was???? Read more
Went to this McDonald's this morning and ordered a egg and cheese on a biscuit sandwich with extra cheese instead they gave me a... sausage egg mcmuffin with extra cheese, asked for a burrito meal and they informed me they were out of burritos. Its bad enoughthey got rid of the Steak egg and cheese on a bagel just because of Covid from what I have been told. The prices are outrages,Staff wanted higher wages because they needed it how about not screwing orders all the time then I wouldn't mind paying a littleextra due to staff wage increase. Maybe there should be some sort of competency test in order to work there. Read more
I don't think I've ever reviewed a McDonald's, but our service was outstanding. The manager went out of her way to help my wife... get our 4 kids situated and drinks (while I was searching for stuff in our car), checked on our meals and was very attentive. Read more
This McDonalds has always had great service and hot food. Sadly they are understaffed, but even being understaffed they are... doing a great job with every customer! It may take longer to order, but food is still hot and fresh, and you are greeted with asmile and manners. Read more