Reviews for Subway in Cedar Hill, MO
I received good service, and my order was done very quickly. The ingredients were fresh and the bread was soft.
Why won't they fix the air conditioner??? It has to be awful working there during the summer. It also seems as though they are... trying to run customers off. Drive thru is also never open. Do they even care about this location anymore? Read more
This subway has really gone down hill. Prices went up, which I get, but they are putting less on your sandwich as well. The... workers are rude and slow. Always running out of food up front. They need some management there at all times. Read more
Terrible employee's nasty restaurant and bathrooms. Live 4 miles from it. Use to be nice. Get an adult in there running. ... Apparently corporate doesn't go in there. So sad Read more
I stopped in on Saturday 5/21/2022 around 1230pm. While waiting to order my food I noticed that the guy/kid behind the counter... was chewing his fingernails and spitting them out. I told him that you can't do that, that this is suppose to be a clean areafor prepping food. He proceeded to tell me that I can do whatever I want, my grandma owns the place. I would not let him touchor prepare my food. I would pay attention to what those behind the counter are doing especially if they are touching your food. Read more
So.. I tend to critique places I have worked before because I be personally worked there and know what it should be like. With... that being said... Drive thru has been closed a long time and I hate going in. I realize they are understaffed like most butThere were two people working there.. neither one acknowledged I was there... They were working on App order I found out andnever looked up.. so after the app order about 7 mins later for 2 sandwichs and two people making the order. one girl asked whatI needed... No.. hi how are you welcome to Subway. Nothing just what are you getting.. so now mind you I got nothing toasted orheated... And she was so slow at making the sandwich and the other girl wasn't fast either.. felt like I was in there forever. Igot 3 ft longs all the same everything.... Except green pepper Because they didn't have any... Nothing either one of them didwas fast and a pet peeve of mine!!! Don't put gloves on to make a sandwich and touch other things like cashing people out orcups or microwaves etc.. that leads to cross contamination.... One person make sandwiches and one person cash out .. or if 3people... One put on meat on..one do toppings and one cash out.. otherwise there is no reason for gloves. Don't cash someoneout and with the same gloves start an order with the same gloves on!!! Change out your gloves!! If you touch anything elsebesides food!!! Most people don't notice that but I do since I worked a Subway for a long time awhile back.. I actually noticethat anywhere gloves are being worn. Also they are unorganized...why have 2 sections and only use one side? Less cleaning butmore runnings to the back during service when they are out of things. So food was good... Service was slow and the owners needto train people better.. so they don't second guess the job move faster and keep your customers away from money germs.... Andteach them how to work more efficiently! Read more
Yesterday me & my husband got there just after opening. I asked if they still had roast beef & the girl said no, so I ordered... something else. Then my husband wanted the meatball sub. The girl kinda did an eye roll & said those aren?t done & they?ll takea really long time to fix, so he ordered something else. I went today to get a sandwich for myself. I walked in, the musicplaying was quite loud. No one was behind the counter. I stood there a couple minutes. I walked to the end of the counter wherethe register is & I could see 2 people sitting in the back talking. 4 times I loudly say Hello. They didn?t seem to hear me so Itapped my key on the metal counter & they finally heard me. Both times it was young people working. Aren?t there any adults thatwork there anymore? Clearly these teens need some kind of supervision. I know that times are tough right now, but we try topatronize businesses to keep them going. However if this is the kind service you?re going to provide, maybe you should justclose. Read more
I made an online order and double checked 3 times to make sure I selected the correct time 630pm and then when I submitted the... order it said it would be ready at 605pm. I submitted the order at 546pm. I started calling the store as soon as I saw it saidit was going to be ready at 6:05 p.m. instead of the 6:30 p.m. That I selected online. I didn't get anyone to answer until 5:52after calling five times in a row. Kept ringing. Finally, a young man answered and I told him What had happened in his exactwords were "about that, they're already made" and I said okay. Well I'm actually somewhere where I can't leave and I can't bethere till 6:30 that's why I selected the 6:30 but I called as soon as I submitted the order but no one answered and he saidyeah. That was because we were busy making other online orders and then I politely asked if there was any way that I could havethem remade to be ready by 6:30 So that way they weren't all gross and soggy and he said "well, What am I going to do with theother one that's just a waste of money." Which I 100% understand but also it was an error from the website and I continued tocall as soon as I notice and no one answered... And looking at the other reviews... Everyone else is having the same experiences I did.. rude customer service. Read more