Reviews for Pretzelmaker in Cedar Rapids, IA

i got the garlic pretzel bites and was extremely disappointed to discover that these are not pretzels at all. these are like... breadstick bites. it should be called breadstickmaker. they didn?t look or taste like soft pretzels at all. don?t get me wrong,they were still good, but if i wanted breadsticks i?d go to olive garden. i?m giving two stars because like i said, theseasoning was good and they were still tasty breadstick bites, but i wanted a freakin pretzel. Read more

Pricey, not very good for you but a delectable delight none the less!

Great pretzels and good drinks

Poor experience. Way over priced. Poor customer service. Had to wait for the 4 employees to stop their side conversations and... games. Pretzels dough was raw. Had to wait 12 minutes even though I was the only customer. Never again. Read more

Love these pretzels when they are hot and fresh. We almost always stick with the parmesean pretzel or parmesean bites. Staff... has always been courteous. Our favorite blended drink is the frozen strawberry lemonade, a delicious blend of sweet and tart.Not diet friendly though! Read more

So, normally my experience is very great! But this past Sunday I was in and I had several young ladies about my age helping me... out and were very rude. Rolling their eyes, giving attitude when I asked for water cups, and overall not very polite. The ladymaking our food, Kadence I believe was not very cooperative. We had a huge layer of the parm cheese at the bottom, and was beingdisrespectful and not responding. Then as soon as we walked away was very talkative to a customer she seemed to know. Greatplace, not a great experience. Read more

Poor customer service. Didn't ask what kind of cheese I would like. Made me pay $1 extra for the cheese I did want. No apology.... I'll go to Target next time. Read more

Love their pretzel bites and their strawberry lemonade is to die for!!