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Reviews for McDonald's in Centerville, OH

Lily AnnAL 1 year ago
1

I was in the drive-through window for one item. No one behind me. They asked me to drive up and wait close to the door. I... told them, I wanted to wait near the window to pick up my order. I got upset when the third people tried to tell me the samething ( I tell them, no). Yet they sent four guys trying to intimidate me. All this time no one behind me. They give me friesthat have salt. taste raw--- no fried long enough (that was reason, I was waited). They were more concern about themselves,than providing a good customer services. Read more

King Yeti 1 year ago
5

One of the best maintained McDonald?s I have ever been to. Service was great and the restaurant was very clean. Pleasantly... surprised! Read more

Hannah Wilt 1 year ago
1

Come here very frequently because it?s right by my house, but after today having my money snatched out of my hand I?m done with... this location. Everyone there needs an attitude adjustment. NOBODY there ever greets me or even does the bare minimum of tellingme my total. This location used to be great, now everyone there is just rude! Read more

david nolen 1 year ago
1

Not quite sure why it's called fast food when you wait 15 minutes to get stale food. This location used to be so good, but here... lately the quality and speed has significantly went down hill. All I can assume is they they just don't care to do better andmcdonalds just really doesn't care about the customers. Read more

Jdizzyle 1 year ago
2

Waited in the drive thru for 15 minutes, got home and realized that the meat for the McDoubles was tough and dry like leather.... You would think that if someone is going to wait that long they would at least get fresh food. Not the first time it's happenedat this location. Read more

Sun Razor 1 year ago
1

If I could give zero stars I would. Their confusing ticket numbers caused an UNSANITARY situation, someone else to be sifting... their hands thru my food, which is why they NEED to fix their confusing system! They called out my order number 259, but theticket said 859. Waited an extra 15 minutes before they clarified that 859 is 259. I told their manager it's confusing and theyneed to fix their system. The manager said tell corporate. I said I already tried that and the McDonald's feedback website justcrashes. She said she can't fix the kiosk, sorry. If you dine in, they will ignore the table top pylons and will Not bring thefood to your table because they're "understaffed" yet they leave the pylons available while their purpose is defeated. Thislocation is Very Sloppy with their business and their team needs better training, including the manager. McDonald's Overallseems to becoming sloppier every year and it seems they just don't care. Read more

Brent Wentzel 1 year ago
5

We had a great breakfast experience at this location. Welcoming staff and our food was perfectly prepared. Nicely maintained... restaurant. Read more

alfo149 2 years ago
2

So got a craving for some fries and a couple McDoubles done up differently. Man at the window knew what he was doing and asked... for a second while hitting all the buttons for the sandwiches I wanted. Great communication and accuracy by him on all accounts!Do your best to keep this man. I wait in line for a bit. It's rush and I understand. Received my order after a few JeopardyJingles. Come home to the picture down below. Now I'm not angry, as the gentleman in the window saved a star. I'm not asking foranything personally nor do I expect anything to actually happen. All I ask is give your people in the back some love! While Iworked here, we'd be lucky to get 3 days of hands on training before getting stuck with one other person of similar skill untilclosing if not by ourselves entirely >during rush<. in fact I'd be surprised if there were more than 5 people working in theentire store tonight. 2 per window, 1 on bagging and fries and 2 in the back making sandwiches. One of which in the back, by thetime I've posted this, is getting started on dishes. Just know I feel you but this isn't acceptable. Put the cheese in betweenthe patties please! Read more