Reviews for Price & Gannon Ace Hardware in Centreville, MD
Not really happy with them. Not noticing a new customer in store and offering to help without being asked. NO PUBLIC RESTROOM... FOR THEIR CISTOMERS. GIVES THE OLD COVID EXCUSES. MY Ace at home has public restroom. Wanted to send me to Food Lion. So FoodlLon takes care of their customers while you get go elsewhere at Ace! Read more
Wide selection of hardware, tools, garden accessories, bird feeds/food, as well as, grills, etc at reasonable prices. Very... helpful staff Read more
Again as usual a friendly,polite and very helpful experience. Feels like they want to insure that you are completely served and... find what you need. Top Shelf in all aspects of personal service ???? Read more
I have never had a bad experience with this store ! Everytime i come in I am always greated and everyone is always willing to... help ! Donald is someone who always willing to go above and beyond to help me and anyone else out anyone ! It is really hard tofind good customer service and I always find it from not only Donald but all the employees here ! Thank you ! Read more
Visited from out of town and found the staff here to provide exceptional customer service. Beautiful big store with huge... selection. Wish we had an Ace Hardware at home like this. Read more
Lost their home town touch. Been shopping here for many years. I took keys to an old car to get them cut. I bought vintage blank... keys and brought them in. When I handed them to the woman to cut them she refused. I was told ?we only cut our own keys?. Noexplanation... no willingness to offer an alternative... nothing! I was willing to pay for new keys just to have them cut butthat wasn?t offered. The old town small business would have given options. I know this is a minor complaint but just sad that itwas just an outright refusal to cut the keys. I told the woman that I would just go somewhere else and she told me to have agood day. Nice customer service Read more
Excellent customer service must be recognized : thank you Scott for taking such great care of my curbside order today! You made... my day - working with joy, enthusiasm and safety in mind (all Covid precautions taken from start to finish). Thank you foreverything! Read more
Phenomenal asset for our local community. The folks here, employees all the way up to ownership, are here for the community. You... can go in anytime and get your questions answered quickly with informed and friendly staff. Read more