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Reviews for Heartwood Coffee Roasters in Chagrin Falls, OH

David McNees 1 year ago
3

The coffee is great HOWEVER they advertise things from their bakery -like croissants - and then they sell them all off to the... first person who gets there. I?ve tried five times to get some of their baked items that are gone immediately. Please quitadvertising this if you are just simply baking for one or two people.Also, they don?t answer their phone, which is quite rude. Imean, they don?t answer their phone EVER and they have no answering machine so that you may leave a message. This has nothing todo with the quality of the coffee, but it does have to do with good customer service. Read more

Mariah Lillian 1 year ago
5

I came here Sunday morning for the first time and had no clue what to try. I usually like mostly cream and sugar and a splash of... coffee ha so I got the iced chocolate latte and thought it was too strong at first but the more it blended together it ended uptasting like perfection. Super smooth flavor. I wish I lived closer and could come more often! There were quite a bit of peoplebut the ladies working the counter were really efficient and nice so it wasn?t a long wait at all. Can?t wait until I haveanother photoshoot in Chagrin and can go back! Just wished they had longer hours ;) Read more

Autumn Taylor 1 year ago
5

This is the best coffee shop ever the staff are really nice and respectful. The coffee is on point and the aroma is perfect for... a day out or a study day around town. I appreciate the little tip jars, plants and, paintings. I also adore the fact that theyhave free wifi for guest. My only wish is that they would have more space for more guest! Read more

Lindsay V 1 year ago
5

This place is amazing! Such a cute coffee shop, the coffee is amazing and reasonably priced. A great spot with all sorts of... seating. The staff was super friendly. Read more

Eugene Tsirlin 1 year ago
5

If you are into coffee, coffee shops and great atmosphere, this place is an absolute home run. Awesome coffee beans, freshly... baked bread, croissant and other pastries. Our daughter raved about this place for a long time and we can see why. Definitelyworth the drive and visit! Read more

Sierra Bonifant 2 years ago
5

I love this coffee shop so much! The employees are very kind and the food is amazing, as well as the coffee of course. I am... diary-free and they have a lot of options. The only thing I do wish is that they didn?t close at 5pm. I like to enjoy coffeeshops at later hours to work/study or read. Please change your hours ???? Read more

Brittni Sanders 2 years ago
5

Heartwood is a very nice coffee shop located in downtown Chagrin Falls. There menu is straight forward and easy to read. The... service is very quick and the art is a nice added touch! Overall, it?s worth the visit. Read more

Mercury Retrograde 2 years ago
5

Basic tea and coffee shop with modest food menu and fresh baked goods! The staff is super friendly! You should pop in and check... it out! Read more