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Reviews for Hibachi Poke in Chapel Hill, NC

We Lit 1 year ago
1

UPDATE: I spoke to the owner and he was very apologetic. I did receive food but was afraid it may have been tampered with so was... unable to eat it. I agreed to stop by and talk to him and her when I get over this Covid! I swear to God the most irrational,dramatic, rude, Interruptive, loud woman yelled at me over the phone for like four minutes straight. I placed an Uber eatsorder. Within minutes of the order being accepted I called the restaurant to tell them I’d like to add a couple extra saucesand please adjust the price accordingly. I sent little ?????? with the special instructions because I typically love thisrestaurant. She said the kitchen close UberEats is wrong, I said that’s fine could you please cancel my order so I don’t getcharged she said no no I can’t. Then almost cried for five minutes said she was making my order and re-opening the kitchen, Ibegged her not too. said Its fine it’s not your restaurants problem or hmy problem it’s a Uber Eats problem. She stillyelled at me hung up on me twice, I’m not a Karen. I was understanding but I was fully being yelled at so I’m sure I didraise my voice a little bit. Worst customer service I think I’ve ever experienced. The food is usually good but definitelyoverrated and over priced. Sometimes when u can’t drive you go for the alternative and this is what I got this time! The frontdesk lady needs to be fired she’s completely unhinged. I also recorded it so anyone wants to hear it just reply to thisreview! I’ll post on social media ???? Read more

C James 1 year ago
1

Stopped by and was excited to taste what I thought would be a good meal.. Ordered food and observed the cook dropping a raw... piece of chicken on the floor and then picking it off the floor with the same tongs he was cooking with.. I then brought it tothe attention of a woman who I think was his mother only to have her tell him what I said and then witnessing him saying hedidn't do it...This place is Nasty.. eat at your own risk..If this is done in front of the customer..who knows what's done whenyou can't see for yourself.. I would not recommend this Restaurant to anyone. Read more

Andrew Mineo 1 year ago
3

This place is average. The inside was not very inviting. the bowl I got had fresh fish but was overrun by an excessive amount of... onions and non cut cilantro with stems. I would probably go back and give them another try if I wasn't just passing through. Read more

Phillip Wilson 1 year ago
5

If you're not hung up on atmosphere or great English but looking for really good poké with super fresh ingredients, I suggest... giving this place a try. I was served large portions of ground ahi in my bowls each of the two times I've ordered here. The ahiis more like tartare than the cubed pieces I've become used to for poké, but nevertheless delicious! The service wasimpressively fast. I'll be back! Read more

Esteban Cano 1 year ago
1

Service it’s bad. I ordered some hibachi and a cup of hot sauce. The guy just emptied all they had left in the bottle , I... asked for more I even ask him for pay for that sauce and said he had no more. It was a lie 3 minutes later he came out with aunopened bottle from the fridge. ???? Beside they have cheap plastic forks …. Read more

Sharon Keegan 1 year ago
1

First they have no business listing “dine in” on webste They serve your food in styrofoam containers, cheap plastic... silverware unless you use chopsticks. You don’t get waited on, have to order/pickup your food at a window. Staff stays insidethe plastic shielded area at all times. There are no fountain drinks or water other than bottled. No fresh tea of any kind.Spicy Tuna Poke bowl was ground tuna with no flavor whatsoever! Tempura shrimp very heavily battered. The pork gyoga wastasty(dumplings I thought it was soup; there are no descriptions) Sadly the “dine in” tables and booths are top quality butno one eats there-all takeout while we were there and we will not be back. We live in Graham so takeout isn’t an option Read more

Scott Watkins 4 years ago
4

Fresh in an open kitchen. Hibachi dishes are really well prepared. Poke bowl I had was The Hawaiian nice and flavorful, fresh... and had a fair amount of Ahi Tuna. Nice group of people behind the counter. Drinks are all case, no fountain. Read more

Linda Fajardo 5 years ago
5

Finally! Ambrosial Pan-Asian cuisine in our own backyard. I fell in love with poke on my trip to Hawaii, but it was hard to... find here at a reasonable price. Hibachi Poke offers delectable bowls of poke--Native Hawaiian seafood bowls with perfectlybite-sized chunks of salmon and Ahi tuna mixed with crabmeat, shrimp white or brown rice and crisp greens. You may order fromthe menu's Signature Combination bowls, or you can Build-Your-Own for endless combinations. Hibachi Poke serves the freshesttasting saltwater fish for it's "sushi bowls." If raw fish is not your thing, then order from their hibachi menu for a hot mealexploding with flavors (spicy, or not). Make sure to have a cup of their miso soup with the freshest, silkiest tofu you canget. Students get 15% discount! Mea'ai Maika'i ! Hawaiian for bon appetit! Read more