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Reviews for Tropical Smoothie Cafe in Chapel Hill, NC

Ava Glancy 1 year ago
2

If the ingredients aren?t available to make what is ordered i feel like we should be informed of that. this is supposed to be a... chicken caprese but there are no tomatoes, parmesan, or pesto. Read more

Dina Terry 1 year ago
5

Babygirl had hip surgery at Chapel Hill, other Daughter suggested we get smoothies. When I say best smoothies ever. Franklin... Street Tropical Smoothie Cafe you "ROCK" Read more

Isaiah Bell 1 year ago
1

Came in at 8:25 pm, closing is at 9pm. After waiting in line, got to the register to order at 8:30 pm and was told that ?we... aren?t taking anymore orders.? Went to smoothie king and was served promptly. Will not be returning. Read more

Morgan Reisinger 1 year ago
3

Really enjoying the smoothies here! The GM (I think her name is Kim?) is really unpleasant - rude and short with customers. The... rest of the staff has been really nice, though, and the smoothies have been delicious so far! Read more

Janice Taylor 1 year ago
5

I always love this Cafe for the quality ingredients in their smoothies and you cannot beat the Great price. But today I had a... cheese sandwich and it was out of this world good!!!! Service was great as always. And it's located in a nice area with othershopping available all around it. Read more

Robin Dennis 1 year ago
1

Was so excited to see this open in Chapel Hill. Hands-down my favorite smoothie. I?ve been here two times. Once, we walked in... ordered and got the worst tasting smoothies I?ve ever gotten from any tropical smoothie location. So we didn?t try it again fora while. Decided to let them work out the kinks and get the staff trained up. But it is painful to find parking on FranklinStreet, so I was even more elated to see that they offered curbside delivery through their mobile app. Big mistake. Just assumethey don?t do curbside. I sat out there for 10 minutes. Called them on three different occasions to let them know I was outthere. On my last call, I was told that they never received my order and that I would have to come inside to get it straightwith someone who could help me. So I parked the car down the block and walked in. Not an absolute inconvenience in a normalscenario. But it was the kind of day I really needed to not have to park the car and walk down Franklin. If I knew curbside wasnot an option, I would?ve skipped it today. I walk in, and my order is sitting in the pick up cubbies for to go orders. Verywatery of course as they?ve been sitting there for about 15 minutes at this point. No one even uttered as much as an apology oran offer to remake them. We will not be returning to this location, as it seems they just cannot Get the same quality as otherlocations Read more

Alexis Jones 1 year ago
5

I absolutely love Tropical Smoothie Cafe! I ordered a Sunrise Sunset smoothie w/ whey protein powder and it was delicious. I... paired it w/ an All American Wrap and a Tropical Teriyaki Flatbread and it was just as amazing. I highly recommend coming herefor breakfast and lunch bites! Read more

Randy Parnell 2 years ago
1

I was excited to see a Tropical Smoothie open in town. I could taste the Buffalo chicken wrap and Acai smoothie, but that didn?t... happen today. The mask mandate has been repealed for several weeks now. No other restaurant on Franklin Street makes you wear amask currently. I saw the sign coming in. The lady at the front counter asked where my mask was, I asked whether she had one Icould use. Then she told me I could order at the window from the outside. I would?ve gone outside and got a mask out of my car,but the interaction was nothing but pleasant. I understand it?s an independent business and they can mandate what they want tofor the customers. But remember, if you?re asking for something that nobody else is asking for, you might want to be kind andprovide a mask if you're that concerned. Now, I understand why there was no other customer in the restaurant at dinner time. Ifyou read the other reviews, it talks about the attitude of the employees. It?s not what you asked for, it?s how you ask. I?llbe more than happy to come back to the establishment once I see mask are available on request sign. Read more