Reviews for Papa Johns Pizza in Charleston, SC
Pizza was soggy and covered in grease and looked like someone shook up the box because the pizza slices were on top of each... other. The philly cheese papadia had barely anything on it. The cinnamon pull apart was cold and had barely any icing on it.Overall, everything was gross and I want a refund. Never buying anything from here again. Read more
Cheese pizza was really good and the owner went out of his way to hook me up with a coupon. Oh yeah. The warm chocolate chip... cookie was also delish! Read more
I?ve ordered twice from here and both times the pizza never showed up. The first time they refused to refund me and offered me... free pizza a day after the fact. Last night me and all my friends waited 1.5 hours before calling to ask where the pizza was butby that time, the place was closed and not taking calls. At least this time I was smart enough to not pay over the phone. Read more
The management here at this location is one of the best. They have better crew members that aren't rude. Plenty of drivers so no... reason for lateness. Business is picking back up. Go papa johns! Read more
I cannot believe the absolute disregard and rudeness of the store manager, Vincent. So I ordered online and the wait time quoted... for pick up was 17-27 minutes. The confirmation email was quoted was 18 minutes, approximately. We sent family to pick it up andthey arrived early, knowing it would not be ready. The manager then responded that they couldn't find the order with the ordernumber, name, or phone number. After some shuffling and telling her she needed to "Figure it out" because he couldn't locate it,he found the order and told them it would be a 45 minute wait time, which is understandable considering it was a busy Saturdaynight, though obviously very far off from the original estimated time. He also told her of the last time we had ordered, whichwas delivery, and stated rudely, "Well was it a delivery order?" She then called me to tell me of the situation, at which pointI called the store to speak to a manager. Vincent picked up and I asked why she was supposedly spoken to in that way. He"informed me of the situation," over the phone, stating he "was only relaying information," after they found the order, and he"apologized if she felt attacked in any way." I then asked why it mattered if our last order was delivery, and asked why thewait times were so wildly inaccurate. As I was speaking, he cut me off and I informed him that I would not be spoken to in thatway if we were to have a civilized conversation. He continued speaking over me and I continued to tell him we would not behaving a conversation in this fashion. He reiterated that he was only relaying information, asked if there was anything else hecould do besides make the food, and continued not to answer me about the wait time discrepancies. Eventually, he stated he didnot know and said he would be contacting his regional manager and again asked if there was else he could do. He did not offer todo anything to rectify the situation, and continued asking what he could do besides make the fo Read more
Never ever again! I do not like writing bad reviews, but I just have to here! I have a back injury and limited mobility. Papa... John's is less than a mile from my house. I ordered a cheese pizza (nothing difficult) at 5:30. At 7:45 found it sitting on myporch cold, without any notice it had been delivered. It tasted pretty much like the box it had been delivered in. Iunderstand the staffing issues restaurants are facing, yet there were so many easy ways to correct this problem and none weremade. Call Piasano's or Dominos, you will totally regret calling this Papa John's!!! Read more
Got our pizza delivered the delivery person dropped it off opened up the box and all three pizzas were smashed to one side of... the box. Call the manager talk to the manager he didn't know what he was doing because he was new and told me to call back in myI might get a free pizza tomorrow. Going to call corporate office in the morning and I think the manager should be fired becausehe laughed at me. Anybody knows customer service they should have immediately refilled the order and delivered personally butapparently this gentleman did not understand the ability to do a good job quality job! Read more
Very poor service by the driver. No knock or soda. I had to look for my food! You would think ppl could do their job.