Loading

Reviews for KFC in Charleston, WV

Farhan Ahmed 1 year ago
4

West side location was closed so I went to this location. Second time in a row I've had stellar customer service with a super... quick return. The employees deserve a pay raise Read more

andrea mccune 1 year ago
2

So I ordered a 16 piece family meal and a 12 piece family meal paid $81 and some odd change no big got a large family to feed. I... live 45 minutes away but it is my closest KFC my problem was when I got home I was missing a large side 14 biscuits and mydipping sauces. I tried to call to no avail. So drove 45 minutes back. Still kinda mad that going back down the road count thebiscuits only got 10. The dipping sauce wasn't the one I wanted that they didn't bother to tell me originally they didn't havebecause the truck didn't run. So craptastic end to my day. Read more

Autumn Jarrell 1 year ago
1

Rude lady at the drive through. Gave us dirty looks. wasn?t pleasant at all. NO STRAWS NO NAPKINS GAVE US DIET PEPSI. DID NOT... ORDER DIET. Was literally nobody there in the drive thru or parking lot i don?t understand. Read more

Arlie Hubbard 1 year ago
5

The food was delicious, the portions were great, and the staff were all very friendly and professional

Cynthia Sanderson 1 year ago
5

It was very clean and all furniture in order. The food... Chicken and entrees were delicious. Seasoned just right.

James Hunt 1 year ago
1

Worst experience at a KFC ever!! Was ignored at the counter forever while there was even an elderly gentleman in front of me.... Finally an employee supposedly named ?Raymond? blatantly ignored everyone waiting and did it in an antagonizing way. Repeatedlycoming up to counter and ignoring everyone refusing to even acknowledge them. Not a single employee to be found except for thatrude little jerk! Read more

Cyndi Nelson 2 years ago
3

The wait time has gotten better here, but you need to check your bag before you drive off. I and seven other people that I know... of, have gotten wrong or things left out of their orders. The management is good for fixing the order, but it's not a goodfeeling to spend 25 to thirty minutes on the road; trying to get what you paid for. Read more

Jeffrey Kincaid 2 years ago
4

Very fast service. Was on lunch from work, so very much appreciated. The first time I had the spicy Chicken Sandwich was in a... different store. Was very thick and tender and was spicy. This store was good, but wasn't as thick. Also was kind of tough, likeit had been on heat to long. Still good though. Also good and spicy. Read more