Reviews for McDonald's in Charleston, WV
I love McDonald's but I don't love cold french fries and this one restaurant is notorious for cold fries!! Sorry McD's get up to... par!! Read more
Not many customers inside. The place was clean. The staff were arguing among themselves. They didnt seem to be helping patrons... inside but concentrating primarily on drivethru. Read more
The meat was burnt and food was spilled out in bag.manager was yelling at the person taking orders to stop taking orders when... there was a long line of people waiting to order. forgot our drinks and sauce. And no ketchup Read more
The drive-thru worker wouldnt take my order. I pulled around and 12 minutes later she said a train kept her from hearing the... order. Another 12 minutes and the interior of drive-thru was covered in cups and drink toppings and the basket of fries cold.Bad experience. Something was wrong at KC McD's tonight Read more
I went through the drive-thru the lady that took my order was superb I looked at my receipt everything was exactly the way I... said it and then I get up to the next window that person had a attitude just opened in the window and leaned out and said here'syour fresh basket of fries to which I open cuz I figured would be really hot and I blew and I'm like what they were ice cold andhard 10 minutes go by the rest of my order to which was hot just didn't taste great and I said I do not mind to wait but I wouldprefer prefer having that fresh basket of fries that you said this was and I wouldn't mind to wait on it because these aredisgusting she said that she could not take those for us back I said well either way I want fresh fries and I got brought outfries 5 minutes later to which we're not fresh either not to mention the burgers that were special order were wrong I wouldn'tsuggest going there late late at night I don't know about the other times a day haven't had any problems Read more
Easy place to stop while traveling. Could not use the restroom as someone had clogged the toilet with paper towels. Ordered an... iced coffee and received a hot coffee. They quickly corrected the order and everything worked out. Will stop here again if I amback in the area. Read more
Staff where nice the restaurant was disgusting. Even the front counter where they hand the food out was very nasty. No soap or... toilet paper in the women's bathroom. I only gave it 3 stars because of the staff Read more
This particular location has never worked, I live a half a mile away on the east. This is hands down the worst McDonald's ever... built. If this location is a privately owned franchisee, it needs shut down. It's very sad. Read more