Reviews for Penn Station East Coast Subs in Charleston, WV

I grab a sandwich from this store at least once a week for the past couple years. I have never been disappointed. Beyond that,... I've pretty much always been thrilled with my food. Sometimes, a great lunch is just what you needed on a rough day and that'swhat I got. So this is me wanting to give Penn Station of Kanawha City a well-deserved shout-out. Much love. Read more

First experience with Penn Station was great! My fiancee and I both ordered Cheese Steak subs which were awesome! I also... ordered an artichoke sub with mushrooms and cheese. Didn't know you could get one! Artichoke sub? No other places I know sellthem. Wonderful!! I got him to take a bite, after much pleading, of my artichoke sub. He screwed up his face and did it. Theexpression turned into Wow! He was amazed at how good it was!! Read more

Dogwood was as expected, very good. Got lunch for my team, they enjoyed it. Thanks Penn Station

I went there to puck up dinner after work. Ordered $30 worth of food. I specifically requested newly dropped fries. Was... told they would be fresh. Paid for my order after asking again if my fries would be fresh. They gave me my order I walked tomy car and ate a fry and immediately went back in the store and indicated that no only were my fries cold but they were alsovery old tasting. I told them that they could have them back and was told that they couldn't take them back. They said theywould drop more fries. I indicated that I was very disappointed with my order and service. When I came in she looked at meand told me that I would have to wait 10 minutes to place my order. I always had past memories of good food and service there. I will take my $30 somewhere where they appreciate you and provide customer service. Very disappointed ???? ???? Read more

I've had good service and food there before but this time was horrible. The floors throughout the store were sticky The ... employees weren't courteous to anyone. Some customers spoke out to one employee and she ignored them and kept walking until Iyelled at her and she stopped and turned around and spoke to him and they addressed their issues she said oh well pretty much. Read more

Good food. We ordered online and picked up our food. Waited just a minute and it was hot and fresh. No complaints.

First time eating here and it was very good. I ordered the cheesesteak with mayo, tomatoes, mushrooms, and banana peppers. The... restaurant was very clean and the service was fast. I wasn't able to catch the managers name, but he was on his feet and waswiping down tables, checking the tea jugs, and keeping thing in a smooth running order. Good to see a manager not just tuckedaway in an office. Will try again and I do recommend this location. Read more

I order on DoorDash and picked up I had three orders my mothers ordered a large sandwich which was correct then my son order a... large the order was wrong so when he showed the sandwich wasn?t a large she basically called him a lier he once again showed herthe sizes were different so the woman (she had red hair) made him another 1/2? sandwich. My order was no mushrooms and I havemushrooms in mine. I don?t appreciate this lady calling my 19yr old son and lier and I?ve called to tell them my order is wrongbecause I ordered no mushrooms and it has mushrooms on it but you can?t get through because I have been calling for about 30minsand phone line is busy Read more