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Reviews for Sarku Japan in Charleston, WV

Matthew Jones 1 year ago
3

In the 6 months I?ve been going here the cashier has never understood my order, I?m guessing no English? Always order extra... cabbage as that?s exactly what it is but they think it?s called veggies because of one tiny piece of broccoli. Today I order andconfirm twice extra cabbage. When it?s made, no extra veggies were put on? then the individual making it said no to more andthat I didn?t ask for it? great food with poor service. Won?t be going back anytime soon. Read more

Tim Parsons 1 year ago
1

They are only giving you a very small portion of teriyaki chicken and the prices have gone way up.

Liam (Liammichaelhill) 2 years ago
5

Sarku Japan is ALWAYS delicious I come hours away to eat here. They always give you extra sauce and plenty of meat. Worth the... money for sure best place to eat in this mall. Read more

Karl S 2 years ago
2

Food was ok. My veggie delight consisted of cabbage and one diced prices of a carrot. Find another place to eat

Drea Harris 2 years ago
1

25+ years I?ve been eating here at Sarku Japan @ CTC. Started have the same issue of over charging. Ordered two chicken teriyaki... and one vegetable fried rice charged an extra $.50x2 fried rice $1.99x3 Double chicken. I paid $29.79 & I know I over paid @least $7.29 plus tax and I asked her when checking out what were charges so high?she said $8.29x2 and $4.29 fried rice. Shouldhave been like $20 plus tax and no point did she say she added $8.29 add on charges that wasn?t received. I did mention thatwasn't right but paid with hesitation. Won?t be going back! Read more

C Crow 2 years ago
2

Have loved it for years. Went to the mall just for there food. Wish they had a real resturaunt with a drive through. Sadly the... last few times we went the food wasn't the same. Quality went way down and prices keep going up. Hope the food goes back to theway it was soon. Very sad!!!! Read more

Cari Burns 2 years ago
5

Food was great, but yum yum sauce is runny. Still tastes good but very different from other yum yum I've had. Not from the area... and stopped in for a bite. Would definitely recommend the beef teriyaki with noodles or rice. Read more

James Rinehart 5 years ago
5

I love their food! Its fresh mafe as you watch. If I'm anywhere near Charleston, I will go to the mall JUST to get take home... for the entire family. All of them do the same. We eould LOVE to see one come to the Beckley area! I could eat there everydayits that good. Read more