Reviews for Domino's Pizza in Charlestown, IN
Ordered pizza for delivery and after an hour I started calling the store with no answer. So after 90 minutes after I placed the... order I drove to the store and was met with the most incompetent employees I have ever seen. The phone was ringing off the hookand they obviously didn't care. Worst Domino's in the nation. Now I have to figure out how to get the delivery charge and tiprefunded which should be fun because nobody answers the phone. Read more
I purchased a buy one get one free pizza card from a local fundraiser. It was sold to me as a card that would allow me to get... delivery or carryout with the special. On the front of the card it says valid for delivery or carryout. For some reason, thislocation said that they will not honor this card for delivery even though I checked to make sure they were listed as a locationthat honored this discount card on the website before purchasing it. ???????????????? Read more
Absolute garbage customer service. We put in an order at 5:30pm online. Just A medium pizza, breadbites, and a drink and a... couple sauces. waited over an hour and called multiple times with no answer. Just the same automated "someone will be with youin just a moment" message. Our order finally showed up at 7pm. Pizza and breadbites were ice cold and we didn't receive oursauces. Probably would have been a little nicer if someone would have answered the phone. Hour and a half for a medium pizza andbread bites is absolutely ridiculous Read more
I ordered a chicken onion pizza. Picture attached below. No chicken on 1/2 of it, and it's all over the container
Spent 35.00 and got nothing but half cooked doughy pizza?when I contacted the store manager Kayla was very rude, told me to come... back in and they would remake them? ummm no thank you I seen enough out of the employees while I was there, goofing off,smacking each other ect. Yeah I don?t want a remake so they can do who knows what to it?I wanted a refund..:I told her I wouldsend the pics of my pizza, that I lived in otisco and I was not coming back into town to waste my gas?she said well sorry all Ican do is remake it?I said nevermind that that I would never order pizza fron them again I was told ok, good!!poor customerservice! Read more
My pizza arrived and it was burnt as was my cheesy bread. I tried contacting the store and they will not answer. I also... contacted customer service and their answer is to award me points which I will never use and points do not make up forcompletely burnt food! Also, Sara the delivery driver was nice but the delivery was not contactless like it was supposed to be. Do not eat here!! Read more
Ordered a pizza by phone. They said it would be ready to go in fifteen minutes. Drove to the location and it was ready and... waiting. The pizza was made correctly and was very tasty. Don't forget to get an order of 'parmesan bread bites'. A realfavorite of mine. Read more
I had a new driver his name was Rocky. He was new. Pizza was cold but I understand how being new is. I didn't complain. Lava... cake crunch is the best dessert ever!!! 3 per order! Read more