Reviews for Emack & Bolio's in Charlestown, MA

I loved the pumpkin ice-cream. Was a lovely way to wrap up the Freedom Trail.

Closed for no reason on a Saturday afternoon in September. Nothing posted online or on the door. I had convinced my 6 year old... to walk a half mile out of the way to get ice cream there, so you can imagine the waterworks I had to deal with. Read more

Great service ? went in on a busy Friday and the person working was great. Although the icecream and service rocked, the heat in... the shop was somewhat unbearable. I felt horrible standing in line for 5 minutes so I can?t imagine how the girl working behindthe counter felt? ac is much needed! Read more

I?m not sure if her name but the blonde girl working on Sunday night is fantastic. She had a place FULL of people waiting for... ice cream and was working all alone, scooping and working the register all with a smile on her face and in good spirits. Getthis girl some help in there! She is awesome and deserves all the praise. Whoever is managing the staffing needs to do a betterjob. They are lucky to have her there. Will be returning solely because of her service! Read more

My biking friends and I went here for a mid ride ice cream stop and really enjoyed it. They also have vegan options.

Would have given 5 stars if the flavors on the website we wanted was in the shop. excellent ice cream!! customer service was... great :) Read more

Variety of ice cream and vegan and frozen yogurt options as well! Huge scoops of ice cream, I really enjoyed it! Next time I?ll... give the chocolates a try! Read more

Waited 20 minutes for a yogurt smoothie for them to tell us the blender won?t blend the frozen bananas. They served 8 customers... first before trying and telling us that. Read more