Reviews for Cocoa's Oxtails & Jamerican Cafeteria in Charlotte, NC
I feel bad for them because this business will not last without some serious help!! I stopped here spent $30 for tough and under... seasoned oxtail, under seasoned curry chicken, chrunchy rice, cocoa bread that tasted like a regular piece of white bread andbland cabbage. The yams though somewhat mashed were seasoned great, but that was the only good thing on my plate. They dontoffer white rice for those who dont do rice & peas and they dont have corn bread. I stayed away from the mac & cheese because itlooked dried out. I try to visit black locally owned whenever I can but folks we have to do better becaise this was definitelyNOT GOOD!!! I will be sticking to my normal spot down the road for my aithentic Jamaican cuisine from here on out. Read more
If you are hungry and looking for some good food DO NOT GO HERE!! It?s called Cocoa Oxtail and JAMERICAN(J-AMERICAN)food for a... reason; it?s not authentic jamacian food. My rice was crunchy and my oxtails were not tender at all. I called and spoke with themanager Cocoa and her first response was ?when I looked at the oxtails some were falling off the bone and no one else complainedabout the rice.? She wanted to argue instead of giving good customer service. Then she had the nerve to say ?you can come getanother plate but we can?t give you your money back.? WHY IN THE HELL WOULD I DO THAT IF MY FIRST PLATE WAS TERRIBLE. I wasted$15.00. Maybe they should only serve free food to the Senior Citizens place they are connected to. Read more
Foodie beware. I decided to check out this new spot. I arrived around 11:45ish 8/31/19 and I believe they open around 11 on... Saturday. I should have followed my first instinct when I saw the appearance of the food on the line. The brown sauce chickenlooked like it was left over from the night before. I asked the server about the The Mac n Cheese because it definitely lookedlike it was left over from the night before. All that was left in this large pan was maybe four serving. You can tell it hadbeen sitting because the crumbs were burnt. You know the look when you reheat left over Mac n Cheese from Sunday's dinner. Sowhen I asked the young lady if it was fresh-she said they served it that morning at 8. Remember they dont open til around 11 onSaturdays. While waiting on my food a couple came in and made a comment about this same Mac n Cheese I just questioned.earler. The woman comments were that Mac n Cheese looks like crumbled birthday cake. The man added they shouldn't be servingthat. I laughed and they contnued talking about how the other sides didn't look fresh. My second warning. I paid for my foodand thinking to myself I hope and pray this food ok. I got home tried my green beans and they tasted sour. I can't even describethe taste or the texture of the plantains. I didn't want to try anything else because I was afraid I may get food poisoning. SoI called the and explained my experience and the first young lady said didn't give refunds. I replied there's nothing postedthat you don't give refunds. She passed me on to someone else. I repeated my story she told me to hold on and to come and talkto the owner. She told me to hold on.. I waited and waited; finally the phone disconnected. I call back and go the owner. Explained the situation to her she got smart, never apologized or even asked it I would like something else. She stated theydont give refunds and went on about how she hot up at 4am to start cooking. But from the looks of everythi Read more
Stopped because I seen a grill smoking off Beatties Ford. Saw 1boy and 1 teen on the grill. I hesitated. I said I?ll try it out.... Went in and the people were nice greeted me and all. Mac n Cheese was just ok, cabbage was not tasty and Jerk chicken was burnedand seemed a bit old on the edges. She traded the chicken for me bc I requested a fresh off the grill set of chicken this time.New chicken was not as burned but not tasty at all. Rice was dry. I want to support our own but this ain?t it. Read more
Ask for collard greens they gave me cabbage and most of my chicken that they pulled off the grill was burnt
The FLAVORS in the foods will make your taste buds explode! I will definitely be back for the all can eat jerk chicken. This... place really stands out compared to the other Caribbean places I've been to. I got the brown stew chicken it came with red beanrice and curry vegetables and I got the jerk ribs which came with curry vegetables and red bean rice I also got a small side ofMac and cheese and plantains. I had to try their hot jerk sauce with my ribs, it as some kick to it but it's not an overbearinghotness. Read more
The food is exploding with flavor. Not overpowering at all. The lunch special was perfect for my 'Hide in the car meals'. Just... look at the menu.....they are the real deal!!! The family is from Brooklyn and they have some of the best hospitality! Oh, thelocation is the former Broderick's BBQ spot. Which is very convenient to the interstate! Ya'll better get Ya'll self some goodhot food! I'm definitely going back! Read more
Please believe all of the negative reviews, they?re all facts!! The only good thing about this place is the people, the women... serving the food was so nice! But just do the city of Charlotte a favor by throwing out all the food out and shutting down!There are actual GOOD Caribbean restaurants already here. Read more