Reviews for Nakato Japanese Steakhouse in Charlotte, NC

The food here was pretty good. They are short on cooks so right now you can walk in and sit at the sushi bar to order food from... the menu. There's a sign in the door to call ahead for reservation, so you may want to call before you go. It was about an hourwait if you wait and go there to wait for a spot at the hibachi table. But the food was just as good at the sushi bar. Theservice was quick and the guys at the sushi bar were friendly. Read more

My family and I went here on Saturday night 11/2022. We couldn?t get a spot at the grill but we got a table? because this place... is so packed.. the food was horrible it was thrown together, very disappointed. Even found hair in on of the plates? we told themanager , he provided a discount and took that plate off the ticket.. I didn?t want to make a big scene, so I accepted thediscount. I?ll never eat there again? it?s was loud and it?s like a party scene now. The server was nice but the ordered foodfrom the back was straight nasty. I?ve got to be honest.. they can?t keep up with the crowd. I?m positive this is the correctlocation.. I use to go to the grill during lunch hours. And there are table close to the bar? I had a table sitting close by ?the crowd there is overwhelming maybe for the kitchen.. I?m just being honest. Read more

AMAZING SERVICE, SAFETY, and MANAGEMENT!!! My children and I had dinner 2 (10/24/22) nights ago at Nakatos. An unhappy... individual caused a scene and made for an uncomfortable situation. The male manager, Chris handled the situation perfectly! Hewas calm, professional, polite to an individual who had to be seen out. The rest of the staff was calm and professional as well.Chris went above and beyond. I was taken back by the situation but thought the manner in which it was handle wasfabulous. During the situation in the dining room everything carried on as usual with food being prepared, cooked, anddelivered. We sat at the sushi bar and the sushi chef was AMAZING as well! I wish I could give 10 ? to the staff working thatnight. My children and I are TRULY THANKFUL and the food was delicious as well per usual. Read more

I loved the food but it's better if you got reservations ????, if you're less then 8 persons probably your gonna have to share... table Read more

Planned a birthday dinner here and will never do that again! This place is reservation ONLY still, if you want them to celebrate... your birthday you will have to pay $10 extra. To start the salads only come with ginger dressing they don?t have ranch, I feltVERY rushed the entire time. Once the cook was done the waitress immediately brought the check. We didn?t even start eating. SheWas in such a rush they forgot my birthday ?celebration? that was planned at the time I made my reservation. At that point I wasover it and just left without it. Food was ok, have had better at other Japanese restaurants here in Charlotte. Wouldn?trecommend ESPECIALLY for a birthday dinner! Read more

Things have changed and not for the good, we did make reservations,but my husband and I where a half hour late, my daughter was... waiting for us at the table. And as she was holding are table,the waitress told her she would have to order for us otherwiseleave,that she had extended the maximum wait time. There was hardly any one in there.i don?t get it. And now we must order right away.,and the food was not tasty,he cooked it took long,accept for the veggies they where not cooked enough. I have tried toget in twice before and couldn?t,my birthday was Aprilm30 th and the only time they would have gotten me in was 9 thirty way tolate. I am so dissatisfied,I went to kabutas a few months ago you do not need a reservation,and the food was actually betterthere,to bad as This use to be my to go place every year for my birthday,I will be going elsewhere for now on, And I am reallymad the way they spoke to my daughter.how dare you tell her she needs to leave,WTH. As the other people that never showed up youthink that they really needed there tables full. I could go on. But if you cannot make it on time and you need to have yourreservation. Don?t go. Read more

Got the Caterpillar and Spider-Man rolls there (see pic).They were flavorful and excellent!The clear onion soup was very tasty... too. Our Hibachi cook delighted everyone with his skills. I tried a bite of the Hibachi food, but it was bland for my taste andrequired some sauce to wake it up. Others like it though, so to each his/her own. Good experience overall and friendly service. Read more

Mussels are goooood. Better sit in hibachi area. Food was okay. Hot tea was good. Sushi was good. On this pandemic we gotta make... a reservation to eat here. Even only two or three of us they would not take us. Booked for the day. Read more