Reviews for Papa Johns Pizza in Charlotte, NC
Customer Service at this location sucks. No one knows anything when it?s time to help and you have questions about stuff... advertised on their website. Why is it so hard to get good service. After the person said they are the manager I just said okand drove off. Read more
Papa John's always makes their pizzas too perfection when I make an order or go pick up. It's always hot the crust is just... perfect and chewable that's the reason I always choose the better ingredient the better Pizza Papa John's. Read more
Ordered pizza, it wasn?t very warm, and I was charged fees for delivery because it was door dash (which I was unaware of) and... then it didn?t get dropped off at my door she called and told me I needed to come downstairs to pick it up (if I knew that wasthe case I would?ve picked it up and saved the door dash fee). Not the first time I?ve had this issue. Won?t be back to thislocation or order from here again. Read more
Yesterday I ordered the new stuffed crust pepperoni ???? it was AMAZING...The wings were great also and the service was very... impressive. I had a great experience... It's been awhile since I've had pizza that was this good. Keep up the good work you all.Your service definitely doesn't go unnoticed. Thank You Read more
On June 10 2022 the pizza app told me my pizza was ready. I was told to hold additional 20 minutes. I was sitting in the hot... car with my 5 year old. So I asked for a refund and all the manager did was smiled and handed me the pizza. Read more
The pizza isn?t that bad. But the service there is awful. When you call to talk to the girl on the phone. She?s reading a script... and it?s very difficult to engage in any dialogue because it?s like a person being programed to be a machine. Very automatedlike., makes it very difficult to order Because instead of listening to what I want and giving me time to ask questions, shejust guides the whole conversation into One Direction. People don?t like talking to machines or people who pretend like theyare. We like real conversations. Then when I asked to do a split payment I was transferred to someone else who said ?Thank youfor calling Papa John?s? and before I could get the first word out he hung up on me. This is after I had already got throughspending a bunch of time with the human robot trying to make the order and telling her to hold on I had other stuff I wanted toorder because she kept trying to get to the conclusion and take my payment before I was done making the order. Customer serviceis declining a great deal nowadays and it is happening to some of the places that you would think would have a good customerservice. I love Papa John?s Pizza but I wish some of these food places would find better people to work for them, they?re goingto end up being replaced with robots if they keep it up. Read more
$17.68 for a tired pizza and tired pepperoni popper that was supposed to be spicy. I'm not going to belittle the employees so... I'll just say I should have listened to that darn commercial. No one out pizzas the Hut! Read more
This location is trash. Walked inside. No one had on gloves, aprons, hair nets or anything. Pants sagging. Underwear showing. ... Didn't see anybody wash their hands. Eat here at your own risk. Read more