Reviews for Salsarita's Fresh Mexican Grill in Charlotte, NC
The food was fantastic. Every employee was cheerful. You could tell they love there job. The Manager greeted every customer.... Clean. I recommend the pork on everything???? Read more
Be wary of this location. Regardless of the customer volume they act like they are the busiest restaurant around and focus on... quantity over quality. One of the employees today spilled my nachos onto the counter and instead of re-doing the plat tried topick it up and put it all back into the container. After correcting the issue I get back to my office to find that the bottomhalf of my nachos were nothing but liquid as they were moving too fast to let the ingredients drain before adding them to mynachos... yummy. Way to lose yet another customer Salsarita's... it's not like your location has been doing that well lately sovery surprised you're not more focused on customer service. Read more
Done with this location. Not only did they give me the wrong order...again...but they were incredibly rude to me when building... my order. There wasn't even a line, so I don't know why they were rushing to the point of throwing toppings on that I didn'task for, and not letting me get the toppings I wanted because they just wanted to move me down the line. One guy argued with methat I shouldn't get beans on my quesadilla bc it'd be too full, even tho I've done that a dozen times before and the worlddidn't stop. And then they gave me food that wasn't mine. I caught them once before, accidentally giving me the wrong food, andhad to wait 10 mins for a re-make, but I didn't check this last time because I was in a rush - and when I asked the person'regular chicken quesadilla?' they said yes...as they handed me a small steak quesadilla. Their system sucks, which is why 2 ofthe 3 times I've been here, I got the wrong food!! It's especially irritating when it's cheaper than what you paid for and youdon't have time to go back and get it right. Read more
Delicious food, reasonably priced, and the lunch line moves fairly quickly. Overall, great service with one exception...the lady... on the register either needs to atleast pretend to be happy and pleasant or get a job that's not in customer service! Read more
Fast casual Burrito place like Chipotle etc. Riddled with obvious management and food issues. 8 people making food on the line... and one person at the register creating a huge bottleneck. Soda fountain drip tray was overflowing and the location was rightnext to the register where people were already bunched up making it impossible to fill your drink. The canister labeledunsweetened tea was sweetened. Food is lacking flavor and architecture. Guacamole tastes like peas and the rest of the food isclearly over processed junk. Read more
Per previous comments, foods good but they need to hire some people with decent manners and less attitude. Just ordered there... and was served by the rudest person I've met during my three months in Charlotte. Barked at me, gave me a death stare and thenhanded out the smallest portions she could possibly get away with. I've seen people do hard time with much better attitude thatthis lady. Given the staff seem to hate the public so much, makes me question if they do anything to the food. Sadly willskip this place as a result and just head to Chipotle next time. Read more
Food is good for a quick lunch. A key issue is that all employees should be customer centric, it is sad when the 1st one to take... your order is rude and dismissive. The next time I want nachos for lunch I will go to Moe's Read more
I had dinner here this evening. Restaurant was spotlessly clean. The soft tacos were delicious. Chips best i have ever had in... any mexican establishment. The staff were extremely courteous and professional. My first time there and the staff behond thecounter made some suggestions as to what most people get and helped me to make a decison as to what to order. I will definitelymake this one of my regular local places to eat. Its casual and relaxiong as well inside. Very well managed and run. Read more