Reviews for Starbucks in Charlotte, NC
we stan Patrick!!! excellent customer service and always brightens my day. there was a while when he wasn?t here and it just... wasn?t the same. 5 stars for Patrick, 3.5 stars for this location in general, averaging and rounding up to 4 stars. Read more
I came in early in the morning the cashier was RUDE, it took her a minute to acknowledge me, mind you is 6:45am the lobby is... empty. Cashier didn?t even bother to say ?I?ll be right with you?. She finally decided to assist me , as soon as I Try to placemy order the cashier rudely interrupts me to say ? We don't have any? rather than trying to replace my item or try to make oreven offer a similar item. Worst customer service experience. Read more
Eh.. hit or miss. I order the exact same drink every morning. some days it's right sometimes it's wrong (bitter, watery). Today... they made it twice and it was still... Not right. Sigh... $9 wasted, mood destroyed.???? UPDATE: I have noticed a change forthe better. Customer service was never really a problem, they are always pleasant and my order has actually been consistentlytasty!... #HappyCustomer Read more
I'd like to share details of my experience at this place. I visited this Starbucks as a neutral location to meet a notary for... signing some loan documents. In that regard, this location served its purpose well. The table we chose was not wobbly, althoughthe pages I was signing did not slide across the surface as smoothly as one might hope. Additionally, they were slightlydifficult to pick up once they'd settled on the table for a moment, requiring one to either hold the corner of the page up fromthe table or spend several seconds trying to peel it up once I had finished signing. We had lots of pages to sign, so you couldsee how this would be a concern. The hot chocolate was alright. Read more
My iced latte tasted like I?m drinking just soy milk.I thought a grande iced coffee is supposed to have at least 2 shots of... espresso. So I just spent almost $6 on soy milk? Read more
Drive thru is my go to when in this location as the parking lot is fairly congested with so many new restaurants and businesses... close by. The drive thru is usually past the gas station and darn near the car wash; however service is always fast, friendly,and pleasant! Did I mention this store is always exceptionally clean?that?s a plus in my book! Read more
In a way, all Starbucks are the same, but this one is particularly nice. Fun, loud, cheerful and busy, the staff run a tight... operation like s cheerful, shouting efficient assembly line. The decor is large and cozy. It's like having coffee and a bagelin a market square. Read more
The drive through took 30 minutes And then I got my Venti drink and it wasn?t even filled to the top. I came through around 10... am. Read more