Reviews for The Cheesecake Factory in Charlotte, NC
Had a nice late lunch here and we were immediately seated. Ordered the Korean fried chicken, 4 cheese pasta, Thai salad n... omelette. Everything was good and enjoyable. We finished of with a red velvet cheesecake to share. It was really delicious. Read more
Decent eatery with a menu longer and more crowded than the line out the door to get in. MAKE A RESERVATION THE DAY BEFORE. Just... do it. Unless you plan on stopping in, making a reservation, and shopping for a couple hours before you eat. That mightwork. More expensive than you expect given the menu with far more of a wait than expected. Given that it?s essentially in theSouth Park Mall, it?s bound to always be busy, so come armed with patience and more money than you think you?ll need. Waitstaff was very friendly and helpful. Kitchen didn?t have two of our drinks we ordered available and the wait for food was around30-40 minutes after we ordered, so alterations had to be made but the meal was tasty, nonetheless. Parking is awful and rarelyavailable nearby, so either use the mall parking services or plan to get there 30 minutes prior to your reservation (atminimum). Read more
My first time coming here and I loved the various cheesecakes. my favorite is lemon raspberry. My kids love the grilled cheese... because they stacked them. My favorite is Korean chicken and they even have healthy options and some keto friendly items.Parking is easy and the wait isn?t long plus I could reserve ahead of time. Miss keya was my waitress she was very polite andinformative of the menu. She made sure we got everything and asked if we needed anything extra. Excellent service. Place isvery clean too and family friendly. She refilled our drinks and even answered the questions we had. Will definitely be comingback to this restaurant. Read more
Brought a friend here for the first time and we wanted the crab dip, but they were out of crab so we settled for the traditional... spinach dip. It was good but didn?t come out piping hot. My friend tried the meatloaf which was delish and I had a burger whichwas good as well. We did order cheesecakes to go since we were too full to eat them there. Can?t go there without gettingcheesecake. Read more
We went for a family birthday dinner at 7pm on Sunday. Service was very slow. I understand staffing issues at this time and do... not want this to be a negative review. Just honest. We had reservations and were seated about 15 min after, which is completelyacceptable, no issues there. It took about half an hour to get the one alcohol involved drink, vodka cranberry, so not acomplicated cocktail. So I feel like that was alot of time and probably would have been faster to go to the bar. Our meals tookabout an hour. A little over an hour for 2 out of the 4 meals as they came out separately. We ordered dessert to go since it wasgetting late. The cheesecake came in a decent amount of time. But the milkshake took about 20 min. Everything tasted good. Thebathrooms were clean, the decor is grand and interesting. It is loud, I think due to the acoustics of a large space with highceilings and no sound buffer or absorbtion through fabric or material of any kind. The staff was polite, but I can really onlyspeak to the host and waiter. Wait service did leave room for improvement. But it was not bad. If you are going, just plan for acouple hours to be safe, this would not be a location I would choose prior to an event where timeliness is important. Read more
Great experience! We had a party of 6, so it took approximately 90 minutes to get a table on a Saturday afternoon. Once we... were seated, we had a wonderful server (her name was Courtney). I recommend the fried mac-cheese with the Marinara on the side. Soooo good! Pictures are attached to show what we ordered today. I preferred my hubby's Caramel Pecan Turtle Cheesecake over theReece's (which is saying something since Reece's is my fave ????). You can never go wrong with the Fresh Strawberry (theoriginal with said topping). Read more
I went there last week to have some 'me' time. It was Saturday afternoon and it wasn't much crowded. Food- I ordered my... favourite stuffed mushrooms, hamburger from lean section which came with a side salad and ultimate red velvet cheesecake. Burgerwas nicely cooked but little dry for my taste but it was still good. I loved the stuffed mushrooms. Lastly, cheesecake was goodbut i wouldn't try it again. I believe they have better options. Pricey- $42 including 20% tip. Service - was quick, the nicelady kept on asking if I need something and timely updating on my orders. Thats why I am giving 4 stars not 3. Cleanliness- itwas really clean. I didn't use washrooms, so no comment on that. There was no waiting. Read more
Food was decent had the burrito which had great portions, the steak tacos... really good, and the chicken parmesan sandwich... which my daughter loved. Took home leftovers ... Food was Not super great although the cheesecake is definitely worth the 10bucks a slice and the trip. The parking deck which is free is close by so parking is easy. Our server was new and fresh out oftraining so I will give her a pass. I was disappointed the manager was nowhere to be seen and made no effort to check on theservice we were not getting. We had quite a wait for our food, drinks and cheesecake. The ladies bathroom was also a wreck andmissing toilet paper. Read more