Reviews for Wendy's in Charlotte, NC
Went inside the dining room to order since my box truck is too big to go through drive through; worst mistake, don?t ever waste... your time on this Wendy?s, from ownership to management to the cashiers, better to close this location and make it into a coffeeshop. The worst service and the employees are absolutely loud and rude in the kitchen/behind counter area Only 2 were workingand 3 in some office in the back, not putting away stock or anything and during a lunch rush. I would have saved more timegetting my lunch in China and back and still have time to eat my lunch before having to go back to work than order from thisWendy?s location again Read more
The only way this Wendys will make it with new management and new staff and to bulldozer it to the ground and rebuild. Every... experience here is awful and I think they have stayed open because there isn't much of a choice quickly off and back on 485, oron your way home from work, you hate to go, but you think and hope that maybe this time will be better, but they neverdisappoint to disappoint. I will never go here again and gladly drive up one more exit for a way better experience Read more
3rd shift manager has shifty customer service skills didn't seem willing to satisfy the customer and had a bit of an attitude. I... paid for 2 premium sandwiches and 2 fries I got everything but the 2nd sandwich. Of course I had to burn my gas up to go backfor them to get it right not to mention waiting in line when I should already be home eating and when I asked to have my fryreplaced also due to the fact it'll be cold by the time I get back she responded "why" HOW ABOUT SERVICE THE CUSTOMER THATS WHY!!!!!! Read more
I have stopped here twice in the last two weeks and every time the buns have been hard and they order was messed up. The only... good thing about this place is that it is consistently the worst Wendy?s in the state of North Carolina Read more
Got fries and a frosty. Pretty good but (like most fast food restaurants) the fry oil needs changing, so the fries were a bit... bitter. I used to work fast food and know that "off" taste so I may be more sensitive to it than most people. Typically the oilis frequently filtered to remove sediment but as the original oil is reused it becomes overcooked and changes flavor. The Frostywas good though! Read more
Me and my bf went to this Wendy?s to get a meal. We paid and we were in line for about 30 mins. Employee was on her phone for... half the time. They gave me my card back with no receipt and they did not give me the 2 fries I ordered. I also asked for aMedium Root Beer and got a Large. Read more
Food was good. Manager and order taker were great. Sounded like two employees were about to fight with one another.... Inappropriate behavior for a business who provide a dining area for patrons. They should have both been fired on the spot. Read more
Why after the pandemic is under control is this store not fully staffed and operating correctly? Dining room door locked and... cars dropping out of the drive-thru line because the line is not moving. No wonder BK is posed to surpass them in National salesagain. Read more