Menu for The Clifton in Charlottesville, VA

I'm super bummed to leave this review. As a business owner myself, I think it genuinely matters how you make people feel even... before they pay you any money. My mother reached out multiple times to the Clifton sales team attempting to plan my bridalshower for this spring, which would've presumably been several thousand dollars paid to the hotel (suites, private dining space,food, drinks, etc.). Unfortunately, after a few back and forth emails, their team simply stopped responding. Based on thecorrespondence we did have, it seems like they were waiting it out to see if a wedding or other larger, more expensive eventwould be booked instead for the date we wanted. (And yes, this is after we were told the date was free.) We were told the hotelis meant for "weddings," rather than small events (which—hate to break it to them—likely won't get booked 5 months before anextravagant wedding), making us feel like revenue was the priority over great customer service. As repeat visitors of thehotel, we've had a couple rude, unpleasant experiences with their staff, but we tried to give them the benefit of the doubtbecause the hotel is gorgeous! This time though, I'm disappointed enough to just never go back again, or recommend it toothers. Ultimately, this is probably a business that needs a refresher on solid customer service and professional communication. Read more

We had our wedding at The Clifton and it was truly unbelievable. The service, food, drinks, rooms, entire property - everything... was perfect. Comfy beds, great amenities, easy check in/out process. The staff truly takes care of every little detail makingyou feel right at home. Phyllis and Barbara are a dream team - I cannot say enough about how great they are to work with, theymade all of my wedding dreams come true! Read more

We were at the Chef's Table and if I could give it ten stars I would! The food was delicious! I had the best bouf bourguignon... I've ever had! Chef Steven and his crew were outstanding. Everything we had was delicious. Read more

We live local and went for our anniversary dinner. The food was wonderful and the service was phenomenal. Starting with Sam at... the bar making drinks. They drinks and the great conversation we so good, we came back after dinner to enjoy a couple more. ThenKatie took care of us during dinner. Her recommendations were on point. It's great to have service by two professionals thatknow how to make a great atmosphere. We are already planning an overnight visit for a quick escape! Read more

I hosted a brunch for my bridal party here the day before my wedding. The rear sun porch was the perfect private dining space... for our group. The team at Clifton went out of their way to make us feel welcome, and the food they served was amazing. Anexcellent choice for private dining or a small event! Read more