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Reviews for Papa Johns Pizza in Chaska, MN

Margie Manivanh 1 year ago
1

i used to love papa john's pizza but we received our order and the crust was still doughy and a few slices of our pizzas didn't... even have any toppings on it. they remade our pizzas and delivered new ones, toppings looked better but crust was still soggyand doughy. i give up! Read more

Jake Vance 1 year ago
1

I love Papa Johns a lot so this is a hard review to leave. The food was great, it always is. But when my pizza was delivered on... 8/20 with a man who was carrying a gun on him and it was very visible, at night, made me very uncomfortable. Read more

J M 2 years ago
2

How do I add photos to this review? I have proof of this claim. The dough is so undercooked it won't even transfer to a plate.... I'm rebaking the pizza the best I can as it's all mangled from trying to pick it up and to think I ordered it to be well done.Nobody wants to wait another 45 minutes for a new pizza that may potentially and probably be just as bad. I regret tipping thedriver 5 dollars cash. Though, when I called the store, the manager says I'll have a free pizza on my account but I'm not sureI'll be ordering from here again. Read more

Gabe Bouchard 2 years ago
1

So they gave us a sorry excuse for a pepper and Chris I believe his name was he had a slice of pizza in his hands while working... the cash register many health violations will not be going to this location again Read more

Trent Schuffenhauer 2 years ago
1

Waited 2 hours for pizza, called to cancel order, was told the money was refunded and pizza was on the house, driver showed up... with a receipt to sign, made driver aware order was refunded and was on the house! He stated he didn't know anything about it?Went to his vehicle to communicate with management, pulled out and left with the pizza, called manager, manager didn't give acare less.. I will never order from Papa John's again in my neighborhood, I will order from the other 7 pizza establishments... Read more

Catherine Delbow 2 years ago
1

Poor customer service over the phone. Couldn't complete the order. I told the gal on the phone I was upset and she kept telling... me how much I owed. We went elsewhere. I then called back and asked for a supervisor. They had nobody I could talk to about myexperience. The message says customer service is important to them. I think farming the calls out of store/ over seas isridiculous. Read more

Angie Belle B. 2 years ago
2

I ordered the parmesan crusted bbq chicken papadia and it was SMOTHERED in bbq sauce. Like, totally smothered so that was the... only flavor I got. My boyfriend had a simple alfredo pepperoni pizza and it was super greasy and undercooked. I honestly don'tthink I'll ever order from here again. It was very subpar. Read more

Becca Freeman 5 years ago
3

I've only had one experience with this Papa John's but ordered because I was craving pizza and they were one of the only places... that would deliver. Because of weather, it took about an hour and a half. I expected that. They delivered my pizza much earlierthan expected which was great. They did add tomatoes as requested but did not switch out meats like requested. The deliverydriver took my cash without asking if I wanted change (I didn't, but what if I hadn't?) so be careful of that. Good pizzathough! Read more