Reviews for Panera Bread in Cheektowaga, NY
I ordered 3 fruit cups and a water bottle, nothing complicated, nothing to be cooked/prepared. I did not receive the water... bottle. When i tried to contact the store, they gave me an attitude saying there was nothing they or I can do about thesituation. I spent $17.29 for bad quality and service. Read more
Meal on Fri Aug 12, 2022. Overpriced pick two meal we ordered was a sandwich and cup of soup for $18+ each ? a total of $36+... for two meals. Menu did state cost. We went back and read it after our meal ? but you had to read it carefully to see themeal's cost. Deceptive menu. Soup was very good. Spicy chicken breast sandwich was a a two-star bore. We could have had a muchbetter meal at several area eateries for the price. I grade restaurants fairly. This was not a good deal. This was not a goodmeal. Panera's chain has dropped a notch on my scale after tonight's meal. Will think twice before I go to one again. Do notrecommend. Read more
Some coworkers and I ordered lunch takeout. Everything on my bill was correct but when we picked up, they forgot one of our... salads, and the frontega chicken sandwich had absolutely no chicken on it. When we contacted the store to have the situationfixed, they offered a refund but had to come into the store, or vouchers by mail. Even though they had my email and credit cardon file from the order. The staff member who helped on the phone was very pleasant, but their customer service options forremedying the situation were very disappointing. Read more
Not the best experience. Bagel was good, but everything else I observed was concerning. 1st, employees spent way more time... chatting, quite loudly, than actually fulfilling my order. 2nd, an employee threw a piece of food at the employee who was makingmy bagel. 3rd, the condition of the men's bathroom was inexcusable - I couldn't even use due to the overwhelming smell of urine.Hope this location can work out these issues because I really do like Panera - just wont return to this location any time soon. Read more
Great location. Right next to Tesla supercharger. Few options that are vegan or can be veganized. 1. Ten vegetable soup 2.... Mediterranean veggie sandwich - no feta 3. Pizza without cheese 4. Salads without meat and cheese Read more
Sadly I cannot give anything above a 2 star review. I came in for a simple coffee and muffin. Did the self order and got my... coffee and patiently waited for my order. I have been to a dozen Panera locations and I can safely say the employees in thesandwich and food area were moving at a snails pace. I waited no less than 10 minutes for a cranberry Orange muffin. And when Istepped up and asked the worker produced it, turns out it was sitting there behind the counter. I?ve never seen a slower pacecrew. On a side note I had to use the self serve kiosk because there was no employees working the registers that I could haveasked for assistance. Strongly advise people to avoid this location. Read more
The cashier was great. She was bubbly and very polite knowledgeable and hospitable. The cheddar broccoli soup bread bowl was... very tasty. I will recommend if u do nlt like a lot of bread just get the cup.or bowl of soup. My daughter had 10 veggie soupand loved it. My other daughter had french onion soup and loved it. The bread bowl us a sour dough with a pungent sour taste.The cinnamon roll was tasty. I heated it up next day for 40secs and it was great. They have so many options for vegans andvegetarian. The drink options are amazing. So many natural lemonades and teas. Grear place to grab a quick healthy reasonablyprice bite to eat. Read more
Was not asked what side I wanted with my three Pick 2 orders. After looking at receipt, told counter person I would like chips.... She went in kitchen to tell them. Not only did I not get chips but was short one soup. Wasn?t discovered until I got home. Wastoo far to go back. Read more