Reviews for Tim Hortons in Cheektowaga, NY
Location says open 24 hrs. Went through drive through at 7:55 PM, associate asks "how can I help you?". Asked for half dozen... donuts. Associate says "we close in 2 seconds". Do not recommend giving business to location where customer service is not apriority. Associate could have nicely said they were closing shortly and there are no more donuts available, which would haveprevented this review. Read more
they made my drink without half of the flavor and then argued with me about it for at least a minute before actually remaking it
If I could give a zero star I would. We just went through the drive thru and you would have thought I was asking this girl to... do something from home. Most miserable person ever. Sorry honey this is your job to wait on people if you don't like it thenmove on. I never leave reviews but this b..... Was too much. My daughter who order was all please and thank you and thisworker acted like we were completely annoying her. Read more
Good Riddance, Food tastes old!! Also the people working in the early morning are very rude amd never helpful when a problem... arises on there end. They just play confused and say there is nothing I can do. Read more
I would have used Tim Hortons online Customer Survey but never got a receipt for my order. Is there a reason the Managers at... this particular location don't want Corporate getting customer feedback on this unit's performance? As I was finishing my orderin the microscopic dining area, I saw what looked like a brown paper Napkin protruding under the glass barrier into thecustomers' ordering area. As there were none set out for the customers to use (!) and not wanting to trouble the staff withsomething I could do for myself, I pulled on it to find it was a small brown paper Bag. (Estimated cost, less than a penny. Westill have them in the US.) Immediately, a surly female employee started trying to scold and excoriate me in an elevated voicefor reaching "behind the counter," something I simply hadn't even done! I couldn't believe this fool was going to BattleStations over a small paper bag for which Tim's doesn't even charge. It was quite a surprise an employee of a Canadian firm wasso eager to be rude and loutish in her uninformed ignorance as to cost her employer the business of a good, regular customer...and told her so. (The "lady" gets Zero Points for Business Sense 101.) As she doubled down on her ill chosen position and kepttrying to talk down to me, I kept my composure, although I calmly asked if she could do Math as I left, to which she made noreply. We all have a "bad day" but a "bad day" gives no one the right to heap their ill informed poor judgement and bad mannerson anyone, let alone on a good, regular paying customer. That's no way to conduct oneself, ESPECIALLY on your employer'stime! Despite encountering openly rude employees there before, usually I've overlooked it. Perhaps Tim Horton's needs to findsome way to better assess the "Social Intelligence" of their job applicants. That's not my call... but how hard could it reallybe? Read more
This location is very clean. Efficient and friendly staff. BUT? nothing to do with the location but the corporation, breakfast... sandwiches have changed, gawd-awful eggs, rubbery, no flavor. Bring back the scrambled eggs! Read more
Went to order 3 coffee, s , this morning and the woman at the drive thru had a mess up attitude,, the 3rd coffee was just plain... black, so when I said I would like a small black coffee, the worker. You don't have to tell me a black coffee, I alreadyknow, my question is, how do you know, if it my first time ordering from this Tim Horton, when I don't even know you ????, last time I go to this one, they rude and ignorant as hell Read more
very friendly staff that go the extra step to make the season a little more fun ????