Reviews for Dunkin' in Chelsea, MA
Drive thru closed with sign saying go inside but inside is closed
From door dash quick and food still warm
I would like to make a complaint about the services and coffee quality in this location especially in the afternoons when mostly... young guys are working .as of today was my second and last time due to bad services brewing coffee. This guys just mixed waterand cream and put a little bit of coffee just being lazy or trying to finish shift . Also the premises needs more attention onthe cleaning premises. You can easy see around the brewers and all around the stocks are. Trash around. Not to mention thefloors.. anyway. Stay away especially when the young guys attending???? Read more
I go here everyday at least twice. They always are so nice to me and already know my order as soon as they see my car. The staff... is great . Read more
I use this drive thru every morning after I drop my daughter off at the daycare next door and for the most part I?ve had good... interactions with the staff with the exception of a few messed up orders. Today however, I decided to stop in before dropping mydaughter off to buy donuts for the daycare staff. I parked in the lot and unloaded my daughter and all her stuff for school thenthe manager of the store came out yelling that I couldn?t park there EVEN THOUGH I WAS CARRYING THE ITEMS I HAD JUST PURCHASEDAT THIS STORE. Is this how you treat your patrons?? My daughter was visibly upset and I really didn?t need some troll coming atme like that at 8am. Read more
They?ve got orders wrong multiple times and get defensive when you tell them. For some reason the food tastes worse after... telling them about their mistakes. Read more
It disappoints me because this is one of my favorite Dunkin? Donuts in the area and the service is always great. That wasn't the... case in the night shift. I ordered an online pick up and it seemed that the walk ins weren?t available and wasn?t warned duringthe order. I didn?t mean to be rude and there wasn?t any cars in the drive thru, I decided to walk up the window i tried to getthe attention of 2 workers working the ?night shift? around 8:50 Thursday. I hadn?t been able to pick up my order since theywere ignoring so I had someone else pick it up for me and they instantly started to work. It was personally annoying and itneeded to be discussed. This Dunkin? personally is great service is amazing orders are as ordered. It was just the wrong placeat the wrong time. Read more
The best, I run on dunkins .