Reviews for Jimmy John's in Cheney, WA
Just sat in the drive thru for over 30 minutes. Was told they were out of all breads besides the kids size. Ordered anyways and... got up to the window for them to ?forget? our order and have to reorder. Took another 7 minutes to even get our card ran.Extremely disappointed as no one even offered an apology, but we?re not lacking on the excess attitude by the 3 employees we didinteract with. Will not be back. Read more
We came through the drive thru at the Cheney location and ordered 2 sandwiches and a drink. After paying, the cashier walked... away for a while, then returned to the window several minutes later to close it without saying anything to us. Even more minutesgo by and he comes around the corner inside, looks out at us, then walks away again. We watched a good 5+ cars go through thecar wash while we waited. We ordered at about 1:20 and didn't actually leave with our food until about 30 minutes later. Whenthey finally did bring us our sandwiches, they just handed them to us with no explanation beyond a thank you for waiting. At thevery least they could have told us there would be a wait, but the most communication we got was at the speaker. I had alreadypaid, so pulling away from the window with a $38 soda wasn't something I really wanted to do. By the time we left, there weremultiple cars behind us who were starting to pull out of the line and give up it was taking so long. Read more
The food is always amazing but everytime I order multiple things for delivery I'm always missing multiple things or somethings... not with the order. Verry disappointed. Last time I will order from this store. And I'll be sure to tell everyone I know thatdriving to spokane to get jimmy johns is worth it. Bc atleast they will get your order rite the first time. Read more
Quick. Like kind of absurdly quick. Like you order, walk to another room and someone's knocking on your door quick. With great... speed comes mistakes however. The food is almost always as expected, HOWEVER...and this is my only pet peeve from ordering here.They really seem to forget straws on the regular. Ignoring that, not bad for when you're trying to get a quick lunch sandwichand you're juggling a million other things to do. Just bring your own straw. Read more
I order often out of simplicity with a busy schedule but the consistency and quality control is lacking (old food, not labeled... for a little girl to read her own name, I write instructions for a reason, the cookie from behind the counter?), I'm notordering again. The rewards system is terrible as well, I don't need a free pickle that bad. Read more
I placed an order right after a power outage and called 30 minutes afterward just to check. They informed me they had to run to... other stores to grab bread and theirs was still an hour out. They offered to double our chips for the long wait, AND I secretlythink they doubled the bacon on my sandwich. They also delivered my food in a fancy box and made me SUPER happy. Thank you JimmyJohn's for GREAT service. Read more
This JJ's location is wonderful. The management and employees are efficient and very amiable. I love going in here particularly... because of how friendly the staff are! The sandwiches are really good and I am really glad there are vegetarian and gluten freeoptions. I know they have been understaffed for busy days during all this and then in compensation they are overstaffed on slowdays so sometimes their orders take a while and often there is only one in store person, they make due phenomenally! Read more
Can't take anything off and sub. For something else. I'm going to subway next time. Such rude people that work there. Never... again Jimmy John lost my whole families as costomers.subway eats fresher and can do it the way you want it. Read more