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Reviews for Red Robin Gourmet Burgers and Brews in Cherry Hill, NJ

Antoinette Sparkman 1 year ago
5

Luke was my server today. Saturday,Nov. 26th. I arrived after shopping around 8pm. His customer skills was the best!! I'm a... person who dines frequently and when I see great service I do not let it go unnoticed!! Kudos to you for hiring him and if heever goes onto a management role you wont be disappointed. Great Job Luke! ???????????? Read more

Louis Baselice 1 year ago
5

Stopped at Red Robin for a burger and a beer yesterday. Sarah our waitress was awesome, such quick and friendly service. Got the... regular Red Robin burger, American cheese, medium well done, (not pictured) it was very tasty. I also purchased the burger inthe picture displayed, burger, American cheese, and an egg on top. I had that for breakfast the next day, it too was verytasteful. Highly recommended. ???? Read more

Scott O'Brien 1 year ago
4

It?s Red Robin. Good menu. Service was slow at first but picked up by the time we finished. Food was good.

Rachel S. 1 year ago
4

I?m a regular here. I always get the same thing. They have the most decent Turkey burgers around. I love substituting the... sesame seed bun for a cross fit bun. I like that you get unlimited fries. Prices aren?t too bad. Only reason I took one staroff is the wait time to be seated can be a little long on some days. Also, they messed up on my takeout order a few times. So,check your takeout before going home. They do reimburse you if you call and let them know they didn?t get your takeout correct,and you?re already home when you found out. Read more

Jim Theisen 1 year ago
3

Not the way it used to be. The not advertised $2.49 "entertainment fee" for touching the tabletop kiosk is sneaky. My burger had... me sick after a few hours rest of the crew was fine. Greasy floors under the tables, napkins seem to be a requested item now,beer was cold and good staff was nice. $100 for three people a bit much for burgers. Read more

KD ?KD? Washington 2 years ago
1

The order was wrong after opening the container. No sweet potato fries. The burger was no mayo, there was mayo. The 2nd order... the burger was burnt and dry. The wings and chips order had the very bottom of the wings were there isn?t any meat. The was theworse oder ever. And we drove over 25 mins one way to pick it up. Horrible. Still waiting for Katie the manager to give afull refund as promised. Read more

Marissa 2 years ago
3

Been wanting to try Red Robin forever and finally had the opportunity to stop in for a late lunch/early dinner. From the moment... we asked the hostess for a table, I had a bad feeling this was going to be a weird experience. The dining room was nearly empty,but we still had to wait about ten mins to be seated until the waiter returned from their break. Once we were seated, we orderedour drinks and ended up waiting nearly 20 mins for them to come out. The waiter came over and said he would be checking on ourdrinks and in the meantime took our food orders. The service was all over the place and honestly really terrible. At one point awaitress came over and just left a cup of thousand island dressing on our table as if we had ordered it? So strange. We weren?tgiven any napkins or silverware, despite our requests. I ended up taking a stack of napkins I spotted across the dining room ona random ledge, but no silverware ever made it to our table. The bathroom was also pretty disgusting and the floor was slippery.It just seems like a really unkempt place with no communication between anyone working there. The food itself was definitelysatisfying. I had the mad love burger and garlic fries with a side of campfire sauce. Everything was cooked to my liking andvery flavorful. Everyone else seemed to enjoy their meals as well, it was just super disappointing to have horrible service. Read more

christine Hickman 2 years ago
5

Very busy, and now I know why! Best burger I?ve had in a couple years!!! Great staff. I will definitely be going back to this... restaurant. Read more