Reviews for Waffle House in Chester, VA
To start with they don't even answer the phone at this location so I have to go in to place an order and wait. Well my time is... worth more than any tip to them. I get there and there is 1 person eating and 4 employees too busy to answer the phone. My onlyhope for this place is that they go out of business. Read more
Employees squabbling with each other- waited over 30 minutes for order to come to the table. One plate delivered 10 minutes... before second one- waited for husband's before eating mine so of course it was cold. Had to catch waitress for coffee refill andcoffee was not hot. They were not overly busy and no excuse for this experience Keep the employee issues out of the dining areaand handle away from customers- Keep it professional people or go home Read more
This place is absolute garbage. The recording says that they limit takeout orders so they can take care of the demand of... walk-ins. However when you drive by this place it?s basically empty. Management is trash. All people want to do is order foodmaybe on their way home from work. Sucks to drive by after being told by the recording no take orders, and the place is empty.This location really needs a management change or upper management change. This store is losing at least $2000 a month just onmy orders and friends orders that I know of. Annoying. Guess I?ll keep giving my money to every business in the same block.Because when you are not taking orders that what I do lol 6 nights a week I drive by your store on way home and so do about 15other people I talk to about this stupidity. Read more
went here tonight around 10ish, the service from the man running the front was awesome! his name is Erik L, he was super nice... and made sure our experience was good. i hope to see him next time i go here. Read more
Literally the worse Waffle House I?ve ever been to. Went in today 08/06/2022 around 3:30AM and it was completely empty so I... thought that the service would be nice and easy. No! It?s extremely unorganized between the cook and the guy running the front.I sat An waited for my food for more than 45 mins and the cook proceeded to make everyone food, but mine. When asked what wasgoing on he simply just shrugged his shoulders. At that point I just requested a refund and left. Would not recommend thislocation if you?re looking for any type of efficiency. Read more
Our waitress was phenomenal! Even through all the chaos of Memorial Day weekend our food came out quick and accurate. I?ve... always loved Waffle House but Carol our waitress made it better! Read more
Burger hashbrowns and a small coke $14 and my dog won't eat it. Never-ending we ordered 2 meals and got one. You guys gotta be... kidding me. 3/3 bad experiences here must go to #macdonalds to eat today. Read more
I came here on my day off for breakfast with my son. We had a great experience from being promptly seated to being engaged by... the manager on if everything was perfect (which it was). This location stands out to me because of the consistent excellentcustomer service. I will continue to be a customer at this location. Read more