Reviews for Chipotle Mexican Grill in Chesterfield, MO
We waited in line for 20 minutes to get our food which was understandable because they were making an online order. I believe... your system was down so we didn?t get a receipt for our food. Me and my dad had ordered food and the chicken on both of ourmeals was badly burnt so we couldn?t eat our food. I can?t complain online to the automated bot because we were not given areceipt so this is the only way possible that I can get the attention for the bad experience I would be more than happy toremove this review once are they reach out and contact me and trying to resolve this thank you kindly Read more
Ordered a bowl with double steak. Again they failed to x2 the meat. Back in the day when they charged 2-3 bucks, that was one... thing, but it?s $6+ for extra steak, making the dish $24. I?d say you get what you pay for, but it?s not that cheap anymore. For the price, they sure don?t put any effort in to even getting the order right. Read more
Fifteen dollar burrito ????. I worked here in highschool. I actually did. Back then, when people paid for double meat, they... got it. When people asked for sour cream and cheese.. guess what? I chose not to participate in that wage theft class actionlawsuit (google it if anyone is reading this, it was circa 2013). I now regret two things Read more
Great for quick and good Mexican food! We eat Chipotle a few times a year and always have a good experience. This location is... always consistent: great food, service and atmosphere. Read more
I love Chipotle food. Nice place. Its hard to locate the restaurant at night time unless I get into their parking lot. There?s... not enough light on the sign board. Read more
I'm done with Chipotle, there are enough options to fill their space. Last meal was a disaster. Due to Covid, we did carry out.... Got home to find that my son's order was almost completely wrong. He ordered soft tacos, they gave him hard shells. He asked forQueso, they gave him none. We had soft shells at home, and found that the amount of food they gave him in 3 hard shells wasenough to fill ONE soft shell. My wife's and my bowls were cold, not warm, literally cold. We warmed them up in the microwave tomake the most of it. I called and spoke to the manager and asked for a refund on my son's meal (since it was wrong), I didn'task for anything for the others. I had the order #, but they wanted the name on the order -- an order number isn't the best wayto ensure you don't refund the wrong order??? You'll be shocked to learn that they never issued the refund. It wasn't a bigrefund, it's the principle. But apparently it was more than our previous and future business is worth to them. Attached arepictures of the sticker that shows what we ordered vs what we got and how little food was included. Save yourself thefrustration, go somewhere else. Read more
I was SO HUNGRY and this burrito bowl was SO GOOD. Literally hit the spot. Tasted so fresh, and I felt like I was eating healthy... and clean. Guacamole tasted fresh and oh so good. Service was quick here. Chipotle seemed to be doing a lot of online/mobileorders and was still sure to fit us in quickly! Read more
Portions have become very small. The kid making my burrito seemed like he didn't care. I was working outside today in 10F... weather and was looking forward to having a nice meal hot meal for lunch. I was disappointed. The portion was incredibly smalland left me unsatisfied and not smiling. Read more