Reviews for Burger King in Chesterland, OH
Terrible rude manager i had a order that was previously made wrong i came in to get a replacement. The manager told me i waited... to long to get the sandwich i had covid and couldn't get there any sooner the manager told me covid was 2 years ago with aattitude. i cant believe in a world where customers keep you in business and people in jobs burger king would allow staff to dosuch a bad job with customer service i will not go back to burger king again! Read more
I went to this Burger King location on September 3rd 2022, around 3:45 PM and there was only one employee working. She wasn't... the most polite and even when I tipped her she didn't show much appreciation but I have to give it at least 4 stars because itdidn't take TOO long for one employee to complete my order (it took about 12 minutes with people both infront and in back of mein the drive-thru and that was with ONE employee). And my food turned out top notch. I somewhat recommend going to this BurgerKing. Read more
Cold fries, no dipping sauce for nuggets. No onions or cheese on whoppers after I had to pay extra. People here just don't care... or are not capable of doing a simple job! Read more
I walked into this restaurant and there was only 3 people working. The young lady taking my order was very nice, considering... they were busy in the drive thru. The gentleman making the food was quick and took great care of everything that I needed(because I?m allergic to a lot of foods). It stinks that this place has selected hours, but after today they need more employeeslike the gentleman in the back and the ladies taking the orders. I?ll be back again!!!! Thank you lunch crew! Read more
Was told to pull forward, waited 16 minutes for fries to be done, while 6 cars behind me were served and left. Got the wrong... items, and was told just call corporate. Last time I will ever go to this Burger King, staff do not care about the customers. Read more
After my daughters long playoff softball game, she was hungry. We pull into BK at 8 but no 1 was answering at drive thru. We had... 45 min ride home with no where to stop so I tried the door. I went in and they were closed. The wonderful blonde lady and fryerguy actually welcomed me in and took my order anyway. Started everything back up, and made us hot, yummy food. They were verynice and not even annoyed that I walked in 5 min after closing! Thanks u guys???????? Read more
NEVER OPEN !!! I?m house sitting for a friend and twice tried to stop. Once before 6:00 on a Friday nite and then Saturday... before 4:00 and both times they were closed. Their goofy posted hours state the they are open until 6:00 both days !! They needto give this business up to someone interested in running it properly !!! Very bad reflection on Burger King in general ! Read more
The staff here has a terrible attitude. No manners nor customer service. Especially the worker with the gold double nose rings... and the blonde with overly layered mascara. Read more